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- Tasks: Lead a high-performing credit control team and manage complex accounts.
- Company: Join Nisbets, the UK's market leader in catering equipment.
- Benefits: Hybrid working, career growth, and a supportive team culture.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: 5+ years in credit control with proven leadership experience.
- Other info: Collaborate across departments and drive continuous improvement initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Nisbets Limited are recruiting for a Credit Control Team Leader to join our Finance team and play a key role in delivering strong ledger management, exceptional customer experience, and effective cash collection across our diverse customer base. Based at our Avonmouth office, with hybrid working available following training, this is a fantastic opportunity for an experienced credit control professional to lead a high‑performing team and influence how we manage risk, optimise processes, and support commercial decision‑making across the business.
You will oversee high‑value and complex accounts, develop team capability, and work closely with colleagues across Finance, Sales, Customer Service, IT, and Operations to drive continuous improvement and maintain strong financial control.
Key Accountabilities- Lead credit control activity across high‑value and complex accounts, ensuring timely collections and accurate ledgers.
- Own the top 10 key accounts, managing relationships and resolving issues promptly.
- Monitor aged debt, unallocated cash, and emerging risks through regular ledger reviews.
- Ensure compliance with credit limits, internal controls, and authorisation processes.
- Resolve customer queries efficiently and support EDI adoption and system improvements.
- Work with IT and Finance to improve reporting accuracy and data flow.
- Lead, coach, and develop the Credit Control team, ensuring KPIs and collection targets are consistently met.
- Set clear objectives and provide structured performance updates.
- Build a culture of accountability, continuous improvement, and high‑quality service.
- Build strong working relationships with major customers, including NHS bodies and local authorities.
- Lead account review meetings and produce accurate reporting for decision‑making.
- Collaborate cross‑functionally to resolve issues and enhance the overall customer experience.
- Identify opportunities to streamline processes and lead improvement projects to delivery.
- Maintain and enhance SOPs, dashboards, trackers, and templates.
- Support automation initiatives, Power BI reporting, and ERP enhancements.
- Conduct root cause analysis and develop team capability in systems and dispute management.
- 5+ years’ experience in credit control, ideally in a fast‑paced or retail environment.
- Proven leadership or supervisory experience.
- Strong analytical, problem‑solving, and organisational skills.
- Confident communicator with the ability to influence at all levels.
- Proficiency with ERP/CRM systems and data management.
- Results‑focused, proactive, and committed to continuous improvement.
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.
If you’re looking for a forward‑thinking business on which to leave your mark; where your work is valued; where you’ll test your skills and then develop them further than you thought you could – Nisbets is for you.
Ready to take the next step with us? Apply today.
Credit Control Team Leader in Bristol employer: Nisbets
Contact Detail:
Nisbets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Team Leader in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Nisbets Limited and understand their values and goals. Think about how your experience aligns with their needs, especially in managing high-value accounts and leading teams. Show them you’re the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to explain how you’ve tackled challenges in credit control before. Use specific examples that highlight your problem-solving skills and ability to influence others. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Credit Control Team Leader in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Team Leader role. Highlight your relevant experience in credit control, especially any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about credit control and how you can contribute to our team. Be sure to mention specific achievements that demonstrate your problem-solving skills.
Showcase Your Analytical Skills: Since this role involves managing high-value accounts and resolving complex issues, make sure to highlight your analytical and organisational skills. Share examples of how you've successfully managed risks or improved processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nisbets
✨Know Your Numbers
As a Credit Control Team Leader, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to credit control, such as DSO (Days Sales Outstanding) and aged debt ratios. Be ready to discuss how you've used these metrics to drive improvements in past roles.
✨Showcase Leadership Skills
Nisbets is looking for someone with proven leadership experience. Prepare examples of how you've led teams in the past, focusing on how you developed team capabilities and met KPIs. Highlight any coaching or mentoring experiences that showcase your ability to inspire and motivate others.
✨Understand the Business Landscape
Familiarise yourself with Nisbets' customer base, especially major clients like NHS bodies and local authorities. Be prepared to discuss how you would manage relationships with these key accounts and resolve issues efficiently. This shows that you’re not just a numbers person but also understand the importance of customer experience.
✨Emphasise Continuous Improvement
Nisbets values innovation and process optimisation. Think of specific examples where you've identified opportunities for improvement in credit control processes. Discuss any automation initiatives or system enhancements you've been involved in, and how they benefited the organisation.