Credit Control Administrator in Bristol

Nisbets Limited are currently recruiting for a Credit Control Administrator to join our Finance team, supporting the smooth running of credit operations and delivering high-quality administrative support across the business. The Credit Control team plays a vital role in maintaining healthy cash flow and ensuring customer accounts are managed efficiently.

As a Credit Control Administrator at Nisbets, you will be responsible for a range of administrative tasks that support the credit control function, including:

• Processing payments, updating customer records, and assisting with invoice queries.
• Working closely with credit controllers and other departments to ensure a seamless service for our customers.

This is a fast‑paced and varied role, requiring excellent attention to detail and strong communication skills. You will be interacting with internal teams and customers via email, telephone, and face‑to‑face, so a confident and professional manner is essential. This role will be based at our Fourth Way office in Avonmouth, with flexibility to work from home as part of a hybrid working pattern following a period of training.

Key Accountabilities:

• Open and maintain customer credit accounts, ensuring all information is accurate and up to date.
• Process payments (cheques, BACS, CHAPS, etc.) swiftly and accurately.
• Upload bank information to support the Direct Debit process.
• Generate and distribute invoices, credit notes, and statements in a timely manner.
• Support credit controllers by issuing copy documents and raising invoice disputes.
• Respond to queries related to credit accounts and payment allocations.
• Maintain accurate records and ensure data integrity across all systems.

Capabilities, Skills and Experience Required:

• Some knowledge of credit control is desirable.
• Specialist in Data Entry.
• Excellent written and verbal communication skills, with confidence in making outbound calls.
• Ability to work effectively in a fast‑paced, changeable environment.
• Minimum GCSE Grade 4 (or equivalent) in Maths.
• Proficiency in Microsoft Outlook and Excel.
• High attention to detail and accuracy.

About Us:

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big. From a one‑man operation in 1983 to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again. We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you. If you’re looking for a forward‑thinking business on which to leave your mark; where your work is valued; where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you. You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast‑paced, ever‑changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin‑star restaurant, Nisbets delivers the equipment they need to excel. If you join our team you’ll be working in a family‑owned business that isn’t afraid to let you grow, that understands the value of innovation, and that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do. Ready to take the next step with us? Apply today.