At a Glance
- Tasks: Manage customer queries via phone and provide top-notch service.
- Company: Leading UK contact centre with an award-winning team.
- Benefits: Competitive salary, generous holidays, bonuses, and discounts.
- Why this job: Join a supportive team and enjoy career growth opportunities.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Hybrid work model with a fantastic working environment.
The predicted salary is between 25349 - 26175 £ per year.
A leading contact center provider in the UK is recruiting Customer Service Advisors to join their award-winning team. You will manage various customer queries primarily via phone while enjoying an excellent working environment with opportunities for career advancement.
The role offers a competitive salary starting at £25,349, moving to £26,175 after performance targets are met, along with numerous perks, including generous holidays, bonuses, and discounts.
Apply today to join our engaged and supportive team.
Customer Service Advisor — Hybrid Career Growth & Bonus in Bristol employer: Nisbets Plc
Contact Detail:
Nisbets Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Hybrid Career Growth & Bonus in Bristol
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help you connect with the interviewer and show that you're genuinely interested in being part of their award-winning team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle different types of customer queries, as this will help you feel more confident during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Dress appropriately for the interview, even if it's a hybrid role. First impressions matter, and looking professional can set the right tone for your conversation about career growth opportunities.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for joining their engaged and supportive team.
We think you need these skills to ace Customer Service Advisor — Hybrid Career Growth & Bonus in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Customer Service Advisor role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can contribute to our award-winning team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. Whether it’s in your CV or cover letter, make sure we can see your knack for great communication!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our fantastic perks. Don’t miss out on joining our supportive team!
How to prepare for a job interview at Nisbets Plc
✨Know the Company Inside Out
Before your interview, take some time to research the contact centre provider. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in joining their award-winning team.
✨Practice Common Customer Service Scenarios
As a Customer Service Advisor, you'll be handling various customer queries. Prepare for the interview by practising responses to common scenarios you might face. Think about how you would handle difficult customers or resolve complaints, and be ready to share specific examples from your past experiences.
✨Highlight Your Communication Skills
In this role, effective communication is key. During the interview, make sure to demonstrate your ability to communicate clearly and confidently. Use active listening techniques and engage with the interviewer to showcase your interpersonal skills, which are crucial for managing customer queries over the phone.
✨Show Enthusiasm for Career Growth
This position offers opportunities for career advancement, so express your eagerness to grow within the company. Share your long-term career goals and how you see yourself contributing to the team. This will show that you're not just looking for a job, but a place where you can develop and thrive.