Hotel Room Attendant – West Court Retreat

Established in1972 with the opening of Sindlesham Squash Club, the organisation is dedicated to promoting health, relaxation, fitness, and overall wellbeing through a wide range of spa, leisure, and hospitality experiences.

Nirvana Spaestablished in 1988, an award-winning spa destination offering extensive hydrotherapy facilities, thermal experiences, treatment suites, relaxation areas, and wellbeing services designed to support both physical and mental wellness.

In addition to the spa, the organisation also operates thePulse 8 Gym, providing members with modern fitness facilities, personal training, and health-focused programmes in a supportive environment.Nirvana Health, you’ll have the rewarding opportunity to work with sports teams and individuals, supporting their recovery, rehabilitation, and overall well-being.

In April 2025, the organisation further expanded its hospitality and wellness offering with the opening ofWest Court Retreat, a luxury retreat hotel experience designed to complement the wider wellbeing journey offered across the NirvanaSpaCollection.

With over 50 years of experience and employing over 500 staff, Nirvana Spa & Leisure Limited continues to focus on delivering exceptional guest experiences, high standards of service, and innovative wellbeing facilities for members, guests, and visitors alike.

Established in1972 with the opening of Sindlesham Squash Club, the organisation is dedicated to promoting health, relaxation, fitness, and overall wellbeing through a wide range of spa, leisure, and hospitality experiences.

Nirvana Spaestablished in 1988, an award-winning spa destination offering extensive hydrotherapy facilities, thermal experiences, treatment suites, relaxation areas, and wellbeing services designed to support both physical and mental wellness.

In addition to the spa, the organisation also operates thePulse 8 Gym, providing members with modern fitness facilities, personal training, and health-focused programmes in a supportive environment.Nirvana Health, you’ll have the rewarding opportunity to work with sports teams and individuals, supporting their recovery, rehabilitation, and overall well-being.

In April 2025, the organisation further expanded its hospitality and wellness offering with the opening ofWest Court Retreat, a luxury retreat hotel experience designed to complement the wider wellbeing journey offered across the NirvanaSpaCollection.

With over 50 years of experience and employing over 500 staff, Nirvana Spa & Leisure Limited continues to focus on delivering exceptional guest experiences, high standards of service, and innovative wellbeing facilities for members, guests, and visitors alike.

Job Summary

Overall aim of the job:

As a Room Attendant, you will play a key role in ensuring that guest rooms are maintained to the highest standards of cleanliness and presentation.

You will be responsible for cleaning, replenishing supplies, and preparing rooms for new arrivals, ensuring guests experience a comfortable and welcoming stay.

Your attention to detail and efficiency will directly contribute to the overall guest satisfaction and the smooth operation of the housekeeping department.

Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements.

(We reserve the right to close this vacancy early if a suitable candidate is found).

Key Responsibilities

• Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitising surfaces.
• Replenish toiletries, towels, linens, and other guest amenities.
• Ensure rooms meet cleanliness and safety standards before guest check-in.
• Respond promptly to requests for additional items like pillows or toiletries.
• Report any room maintenance issues or damages.
• Respond promptly to housekeeping requests, especially during busy periods.
• Interact professionally with guests, addressing their needs efficiently.
• Adhere to health, safety, and hygiene regulations, including the proper handling of cleaning chemicals.
• Clean public areas as needed and perform additional cleaning tasks as required.

Who You’ll Be

• Responsible, Honest, and Reliable: Demonstrates trustworthiness and commitment to all tasks.
• High Standards & Attention to Detail: Consistently maintains quality and cleanliness with a keen eye for detail.
• Effective Communicator & Team Player: Collaborates well with others and brings enthusiasm to the team.
• Organised & Punctual: Manages tasks efficiently and meets deadlines reliably.
• Presentable: Always maintains a professional appearance.

Equal Opportunities

Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability. We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.