Spa Therapist in Wokingham

Spa Therapist in Wokingham

Wokingham Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver luxurious treatments and provide exceptional customer care in a vibrant spa environment.
  • Company: Family-owned Nirvana Spa, dedicated to innovation and excellence.
  • Benefits: Life assurance, medical cash plan, discounts, and membership perks after probation.
  • Why this job: Join a passionate team and exceed guests' expectations with high-quality treatments.
  • Qualifications: NVQ level 3 in Beauty Therapy or equivalent; experience with brands is a plus.
  • Other info: Flexible shifts with paid breaks and opportunities for career growth.

The predicted salary is between 24000 - 36000 Β£ per year.

Overall Aim of the Role: Welcome to the Nirvana Spa Collection. As a cherished family-owned business, we are committed to innovation and excellence in everything we do. In the breath-taking 20 room Crystal Treatment Suite, our Spa Therapists are trained to the highest standards to deliver exceptional treatments across a range of product houses. Our Spa Therapist team works in a busy, fun and friendly environment completing a variety of treatments from Germaine de Capuccini, Lava Shells and Jessica Nails. We offer luxurious massages, personalised facials and rejuvenating body treatments to exceed our customers' expectations. We are passionate about recognising and rewarding our team for exceptional customer service and putting the cherry on top of the customers' day. If you are an enthusiastic therapist with a passion for delivering exceptional treatments, we would love to hear from you.

What you'll do:

  • Deliver high end luxury treatments with the highest quality products.
  • Provide exceptional customer care.
  • Be a key member of a motivated and successful team.

Who you'll be:

  • NVQ level 3 in Beauty Therapy or equivalent.
  • It would be an advantage, but not essential, for you to have previous experience with one of our brands Germaine de Capuccini, Jessica or Lavashell.
  • You will be driven by a desire to exceed your guests' expectations.
  • An enthusiastic and supportive team player.
  • Passionate about the treatments you deliver and the products you use.
  • An ambassador of the Nirvana Spa brand.

Shift Patterns: For these roles, the shifts will be offered within the following time slots:

  • Morning shift: 9:45 am - 2:00 pm
  • Full-day shift: 9:45 am - 6:00 pm
  • Afternoon/evening shift: 1:15 pm - 9:30 pm
  • Evening shift: 5:15 pm - 9:30 pm

Note: Work is required every other weekend (i.e., alternating weekends).

What we'll offer you:

  • Life Assurance (4 X Annual Salary)
  • Medical Cash plan
  • Contributory Company Pension Scheme
  • Discounts on selected products
  • Annual Flu Vaccine
  • Company sick pay
  • Company uniform provided
  • Commission and product incentive schemes
  • Strict massage limits and paid set up times
  • 1 hour paid lunch break (when working 8-hour shift)
  • Membership to Nirvana Spa and Pulse 8 (upon successful completion of probationary period)

Equal Opportunities: Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability. We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straightforward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be shortlisted/selected solely on the basis of capability.

Spa Therapist in Wokingham employer: Nirvana Spa & Leisure Ltd

At Nirvana Spa, we pride ourselves on being a family-owned business that fosters a vibrant and supportive work culture. Our Spa Therapists enjoy a range of benefits including life assurance, a contributory pension scheme, and exclusive discounts, all while working in a stunning environment dedicated to excellence in customer service. With opportunities for professional growth and a commitment to recognising outstanding performance, Nirvana Spa is the perfect place for passionate therapists looking to make a meaningful impact.
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Contact Detail:

Nirvana Spa & Leisure Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Spa Therapist in Wokingham

✨Tip Number 1

Get to know the Nirvana Spa brand inside out! Familiarise yourself with their treatments and products, like Germaine de Capuccini and Lava Shells. This way, you can show your passion and knowledge during interviews, making you stand out as a candidate.

✨Tip Number 2

Network with current or former employees if you can. They can give you insider tips on what it’s like to work there and what the interviewers are really looking for. Plus, it shows your genuine interest in being part of the team!

✨Tip Number 3

Practice your customer service skills! Since exceptional customer care is key for this role, think of examples from your past experiences where you went above and beyond for clients. Be ready to share these stories during your interview.

✨Tip Number 4

Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.

We think you need these skills to ace Spa Therapist in Wokingham

NVQ level 3 in Beauty Therapy or equivalent
Experience with Germaine de Capuccini, Jessica or Lavashell products
Exceptional customer care
Teamwork
Passion for treatments and products
Ability to exceed guest expectations
Strong communication skills
Time management
Adaptability to shift patterns
Attention to detail

Some tips for your application 🫑

Show Your Passion: When you're writing your application, let your enthusiasm for beauty therapy shine through! We want to see how passionate you are about delivering exceptional treatments and exceeding customer expectations.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. If you've worked with brands like Germaine de Capuccini or Jessica, mention it! We love seeing how your background aligns with what we do.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our Spa Therapist role. Remember, less is often more!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Nirvana Spa & Leisure Ltd

✨Know Your Treatments

Familiarise yourself with the treatments offered at Nirvana Spa, especially those from Germaine de Capuccini, Lava Shells, and Jessica Nails. Be ready to discuss your experience with these products and how you can deliver exceptional treatments that exceed customer expectations.

✨Show Your Passion

During the interview, let your enthusiasm for beauty therapy shine through. Share stories about why you love delivering treatments and how you ensure a luxurious experience for your clients. This will help demonstrate that you're not just skilled, but also genuinely passionate about your work.

✨Team Player Mindset

Emphasise your ability to work well in a team. Talk about past experiences where you collaborated with colleagues to create a positive environment or enhance customer service. Nirvana Spa values a motivated team, so showing that you can contribute to this will set you apart.

✨Prepare for Customer Care Questions

Expect questions about how you handle customer interactions and resolve issues. Prepare examples of how you've gone above and beyond for clients in the past. Highlighting your commitment to exceptional customer care will align perfectly with Nirvana Spa's values.

Spa Therapist in Wokingham
Nirvana Spa & Leisure Ltd
Location: Wokingham
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