At a Glance
- Tasks: Welcome guests and create a serene dining experience while managing reservations.
- Company: Join the warm team at West Court Retreat, focused on exceptional hospitality.
- Benefits: Enjoy full spa membership, life assurance, discounts, and paid breaks.
- Why this job: Be the first point of contact and make a real impact on guest experiences.
- Qualifications: Previous hospitality experience and strong communication skills are essential.
- Other info: Must be 18+ due to alcohol sales; consider travel arrangements as we're off public transport routes.
The predicted salary is between 24000 - 36000 £ per year.
West Court Retreat is seeking a warm, organised, and guest-focused Dining Host to be the first point of contact in our dining experience. This role is key to creating a calm, welcoming atmosphere while ensuring smooth dining room flow and exceptional hospitality.
Requirements:
- Applicants must be 18 or over due to the requirement of selling alcohol.
- Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements.
Key Responsibilities:
- Greet and seat guests warmly, managing reservations and wait times.
- Maintain a serene, attentive dining environment aligned with retreat values.
- Present menus, explain daily offerings, and support dietary requirements.
- Coordinate guest flow with service, bar, and kitchen teams.
- Keep dining areas clean, organised, and visually appealing.
- Share guest feedback and support the team during busy services.
Skills & Competencies:
- Previous hospitality or customer service experience essential.
- Strong communication, organisation, and people skills.
- Calm, professional, and attentive under pressure.
- Detail-oriented with a guest-first mindset.
- Familiarity with reservation systems and dietary considerations is an advantage.
What we’ll offer you:
- Full Membership to Nirvana Spa and Pulse 8.
- Life Assurance (4 x Annual Salary).
- Medical Cash plan.
- Thrive Mental Health App.
- Complimentary guest passes.
- Discounts on selected products.
- Company sick pay.
- Recognition & reward company days out.
- Paid breaks.
- Employee Referral Scheme.
Equal Opportunities:
Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability. We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straightforward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be shortlisted/selected solely on the basis of capability.
Dining Host - West Court Retreat in Finchampstead employer: Nirvana Spa & Leisure Ltd
Contact Detail:
Nirvana Spa & Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dining Host - West Court Retreat in Finchampstead
✨Tip Number 1
Get to know the company vibe! Before your interview, check out West Court Retreat's website and social media. Understanding their values and atmosphere will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the guest-first mindset they’re looking for.
✨Tip Number 3
Dress the part! Make sure you look polished and professional for your interview. A smart appearance shows that you respect the dining environment and are ready to represent their brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Dining Host - West Court Retreat in Finchampstead
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for hospitality.
Tailor Your Application: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your skills align with our values, so don’t hold back on those details!
Keep It Organised: Just like we aim for a calm dining environment, keep your application neat and tidy. Use clear headings and bullet points to make it easy for us to read and find the important bits.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Dining Host role at West Court Retreat!
How to prepare for a job interview at Nirvana Spa & Leisure Ltd
✨Know the Retreat's Vibe
Before your interview, get familiar with West Court Retreat's values and atmosphere. This will help you align your answers with their focus on creating a calm and welcoming dining experience. Show that you understand what makes their environment special!
✨Show Off Your Hospitality Skills
Prepare to discuss your previous experience in hospitality or customer service. Think of specific examples where you provided exceptional service or handled difficult situations. This will demonstrate your ability to maintain a serene and attentive dining environment.
✨Practice Your Communication
As a Dining Host, strong communication is key. Practice explaining menu items and dietary considerations clearly and confidently. You might even want to role-play with a friend to get comfortable with presenting information to guests.
✨Plan Your Journey
Since West Court Retreat isn't on a public transport route, make sure you have your travel arrangements sorted before the interview. Arriving on time shows your commitment and organisational skills, which are crucial for this role!