Spa Services Concierge & Membership Specialist

Spa Services Concierge & Membership Specialist

Full-Time 37035 - 45265 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional customer service and manage spa bookings with a friendly approach.
  • Company: Join the vibrant team at Nirvana Spa, known for its welcoming atmosphere.
  • Benefits: Flexible hours, competitive pay, and opportunities to grow in the wellness industry.
  • Other info: Work in a fast-paced setting with a supportive team and great career prospects.
  • Why this job: Be part of a dynamic environment where you can make guests feel relaxed and valued.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 37035 - 45265 Β£ per year.

Nirvana Spa is seeking a Spa Services Advisor to deliver exceptional customer service, handle spa bookings and membership administration accurately, and respond knowledgeably to enquiries when customers contact us by email or phone.

You will check guests in and out, answer general questions, contribute to a fast-paced, friendly environment, and work a rota covering daytime, evenings, weekends and bank holidays while building strong relationships with Nirvana Spa customers.

Spa Services Concierge & Membership Specialist employer: Nirvana Spa and Leisure Limited

Nirvana Spa and Leisure Limited is an exceptional employer that prioritises employee growth and development within a vibrant hospitality setting. With a strong focus on teamwork and a commitment to maintaining high cleanliness standards, employees enjoy a supportive work culture that values their contributions and encourages professional advancement. Located in a dynamic environment, this role offers unique opportunities to enhance guest experiences while being part of a dedicated team.

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Contact Details:

Nirvana Spa and Leisure Limited Recruitment Team

We think you need these skills to ace Spa Services Concierge & Membership Specialist

Customer Service
Booking Management
Membership Administration
Communication Skills
Knowledge of Spa Services
Problem-Solving Skills
Relationship Building