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- Tasks: Provide first and second line IT support across the UK and Ireland.
- Company: Join Nippon Gases, a leader in industrial and medical gases in Europe.
- Benefits: Enjoy a supportive work environment with opportunities for personal development.
- Why this job: Make a real impact by enhancing IT services and supporting diverse industries.
- Qualifications: Experience in IT support and strong problem-solving skills are essential.
- Other info: Be part of a dynamic team with a commitment to safety and sustainability.
The predicted salary is between 36000 - 60000 £ per year.
For the AIR Region, we are looking for an IT Local Services Specialist. The person in this function will be responsible for the First and Second line IT support for countries UK and Ireland.
The function will cover:
- First line support of end-users in the AIR region, through phone and ServiceNow (ITSM profile)
- Provisioning and supporting end-users with installation, preparation, decommissioning of all IT equipment (Laptops, Desktops, Mobile devices, etc.)
- Support IT onboarding and offboarding process
- Second line support for more advanced issues regarding Nippon Gases Hardware, Equipment, Software and Applications
- Perform on-site visits to all locations in UK and Ireland to:
- Perform maintenance and operational actions
- Manage the WAN / Telecom connections
- Manage the local network, switches and access points
- Manage the local network racks, cabling and connectivity
- Keep the local locations ISO ready and up-to-date
- Keep a European alignment to assure all Nippon Gases IT standards are respected and followed
The position will be integrated into the European Local Services Team and will also require regular alignment with the other teams in the other regions. Base location will be Immingham, UK.
Nippon Gases is one of the leading companies in the industrial and medical gases business in Europe. We service more than 150,000 customers and have a diversified involvement in broad industries such as healthcare, food, manufacturing, metallurgy, chemical products, electronics and energy. We aim to create social value through innovative gas solutions that increase industrial productivity, enhance human well-being and contribute to a more sustainable future.
We are an industrial company in which safety and integrity come first. We bet on the talent of each of our employees, creating opportunities for development and learning, as well as offering an environment of personal conciliation. Our employees are the key to achieving high customer satisfaction. We have a high commitment to society and respect for the environment. These values make us a great company with solid and continuous financial results.
Nippon Gases is a company committed to equality and promotes an inclusive work environment free of any type of discrimination and harassment. We believe that the diversity of talent strengthens and increases our success. We have equality policies that guarantee employability and increase opportunities for all candidates.
IT Local Services Specialist Atlantic Islands in Immingham employer: Nippon Gases UK & Ireland
Contact Detail:
Nippon Gases UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Local Services Specialist Atlantic Islands in Immingham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. Volunteer for IT support roles or take on freelance gigs. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to IT support. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Nippon Gases.
We think you need these skills to ace IT Local Services Specialist Atlantic Islands in Immingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Local Services Specialist role. Highlight relevant experience in first and second line support, and don’t forget to mention any specific skills with hardware and software that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your background makes you a great fit for our team. Keep it concise but engaging – we want to see your personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide solutions, especially when it comes to supporting end-users and managing local networks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Nippon Gases UK & Ireland
✨Know Your Tech Inside Out
Make sure you’re familiar with the IT equipment and software mentioned in the job description. Brush up on your knowledge of laptops, desktops, mobile devices, and any specific applications Nippon Gases uses. Being able to discuss these confidently will show that you're prepared and knowledgeable.
✨Practice Your Support Scenarios
Since the role involves first and second line support, think about common IT issues you’ve encountered and how you resolved them. Prepare to share specific examples during the interview. This will demonstrate your problem-solving skills and ability to handle user queries effectively.
✨Understand the Company Culture
Familiarise yourself with Nippon Gases' values and commitment to safety, integrity, and social responsibility. Be ready to discuss how your personal values align with theirs. This shows that you’re not just looking for a job, but a place where you can contribute positively.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, ongoing projects, or the technologies they use. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. It’s a two-way street!
