At a Glance
- Tasks: Manage customer accounts and ensure timely debt collection while building strong relationships.
- Company: Join Nippon Express, a leading global logistics company with a collaborative culture.
- Benefits: Enjoy competitive salary, hybrid working, flexible hours, and career development opportunities.
- Other info: Be part of a supportive team focused on continuous improvement.
- Why this job: Make a real impact in finance while working in a dynamic international environment.
- Qualifications: Previous credit control experience and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join Nippon Express, one of the world's leading logistics and supply chain organisations, operating across more than 50 countries and employing over 75,000 people globally. We are currently seeking an experienced and motivated Credit Controller to join our Finance team based at London Heathrow.
This is an excellent opportunity for a proactive finance professional who enjoys building relationships, resolving queries and driving positive cash collection performance within a fast-paced international business.
About the Role
As a Credit Controller, you will take ownership of a portfolio of customer accounts across the UK and Ireland, ensuring outstanding debt is collected efficiently while maintaining excellent customer relationships. Working closely with operational teams and customers, you will play a key role in supporting the financial health of the business through effective debt management and query resolution.
Key Responsibilities
- Manage and maintain an Accounts Receivable ledger across the UK and Ireland.
- Monitor outstanding debt and proactively collect payments in line with agreed terms.
- Follow the company dunning process, including statements, copy invoices, telephone collections and email follow-ups.
- Escalate overdue accounts and areas of concern when required.
- Post and allocate daily cash receipts accurately.
- Process customer payments received via telephone.
- Complete new customer account applications, including credit and background checks.
- Ensure compliance with company Delegation of Authority procedures.
- Work closely with operational teams to resolve customer and billing queries.
- Support continuous improvement initiatives within the Finance function.
- Provide excellent customer service while maintaining strong credit control disciplines.
About You
We are looking for someone who is:
- Driven, proactive and results-focused.
- Highly organised with excellent attention to detail.
- A confident communicator, both verbally and in writing.
- Able to build strong relationships with customers and colleagues.
- Comfortable working independently and managing priorities effectively.
- Commercially aware and able to see the bigger picture.
- Professional, positive and a collaborative team player.
Requirements
- Previous Credit Control or Accounts Receivable experience.
- Strong numerical and analytical skills.
- Advanced Microsoft Excel and Microsoft Office skills.
- Excellent customer service and relationship management abilities.
- Experience working within a fast-paced finance environment.
- Ability to investigate and resolve complex account queries.
Benefits
- Competitive salary.
- Hybrid working.
- Flexible working hours.
- Company pension scheme.
- Career development opportunities within a global organisation.
- Supportive and collaborative working environment.
- 37.5-hour working week.
If you're looking to join a global organisation where you can make a real impact and further develop your finance career, we'd love to hear from you. Apply now with your CV and a brief summary of your Credit Control experience.
Credit Controller in London employer: Nippon Express Europe
Nippon Express is an exceptional employer, offering a dynamic work environment at London Heathrow where hybrid working and flexible hours promote a healthy work-life balance. With a strong focus on employee growth, the company provides ample career development opportunities within its global network, fostering a supportive and collaborative culture that values proactive contributions and relationship-building in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Nippon Express Europe. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Nippon Express Europe.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Nippon Express Europe's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Nippon Express Europe
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Nippon Express Europe.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Nippon Express Europe will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Nippon Express Europe employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
