Air Export Gateway Coordinator in Uxbridge

Location: Uxbridge, UK

The Nippon Express Group stands as a prominent global logistics service provider, with its Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

We are looking for a proactive and detail-oriented Air Export Co-ordinator to join our dynamic Air Freight team in Uxbridge. This pivotal role ensures the seamless coordination of international shipments from collection through to delivery, maintaining the highest levels of customer service, compliance, and operational efficiency. You will liaise with key clients, carriers, and internal departments, ensuring accurate documentation, customs clearance, and timely movement of goods. Strong communication, organisation, and IT skills are key to success in this position.

Nippon Express is committed to continuous growth and expansion, offering exciting opportunities for career development and leadership in the UK region. This role offers an exciting opportunity to contribute to the success of a leading logistics company. If you are an experienced Airfreight operator with a proven track record and a passion for excellence, we would love to hear from you.

Key Responsibilities:

• Manage end-to-end export processes including collections, airline bookings, and final delivery arrangements.
• Act as a key contact for some of our largest Key Accounts.
• Prepare and verify shipping documentation including AWBs, invoices, and customs declarations.
• Arrange collections from customers and deliveries to airline.
• Book flights with airlines.
• Finalise consolidations.
• Handle special shipment types such as GDP (Good Distribution Practice) and Dangerous Goods (DG), ensuring strict adherence to procedures.
• Coordinate customs clearances, with knowledge of IPRs, SIEL/OIEL licenses, and Carnet procedures.
• Finalise consolidations and conduct post-flight checks.
• Close files, completing invoicing on job level.
• Maintain accurate records and data entry using in-house systems and office software.
• Ensure timely and professional communication with customers, suppliers, and colleagues.
• Collaborate closely with team members and elevate issues to senior management as required.
• Undertake any additional duties as assigned by management.

What does the right candidate look like?

• Previous Air Freight EXPORT operations experience.
• Proficient in Microsoft Office (Excel, Word). Experience with AS400 or Cargowise is advantageous.
• Excellent communication skills, both written and verbal.
• Understanding of Aviation Security requirements.
• Strong attention to detail with the ability to work accurately under pressure.
• Effective team player who thrives in a fast-paced environment.
• Strong organisational skills with the ability to prioritise workload independently.
• Self-motivated with a problem-solving mindset.

Benefits:

• Competitive salary and benefits package including private healthcare.
• 25 days holiday.
• A collaborative and supportive work environment.
• Exposure to international markets and logistics networks.
• Stable position within a global top 10 Forwarder.
• Newly built office facility.
• Free parking.