Remote Key Account Manager in Stoke-on-Trent

NIOX® is a medical device company focused on point of care asthma diagnosis and management. Our market-leading NIOX® products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies. At present, NIOX® provides products and services in around 50 countries.

In order to support these activities, we are currently seeking a Key Account Manager.

Key Responsibilities of Role:

• As a Key Account Manager, you will be responsible for driving sales growth and expanding market access for NIOX – our innovative FeNO testing solution – across key NHS and private healthcare settings.
• Develop and execute tailored territory account plans aligned with business objectives, market dynamics, and customer needs.
• Drive NIOX adoption by implementing strategic and tactical plans across hospitals, ICBs, PCNs, and Primary Care settings.
• Engage a broad range of stakeholders, including clinicians, procurement leads, service managers, and pathway redesign teams, to build trusted, value-based partnerships.
• Identify, qualify, and convert new business opportunities across Primary Care, Secondary Care, private healthcare, pharmacy, and emerging channels.
• Deliver high-impact presentations, demonstrations, and training to clinical decision-makers and frontline users, effectively communicating the NIOX value proposition.
• Collaborate cross-functionally with marketing, medical, and customer service teams to ensure aligned messaging and deliver value-based selling.
• Identify and mobilise key opinion leaders (KOLs) and clinical advocates to raise awareness of FeNO testing and position NIOX as the preferred solution.
• Prospect and initiate contact with new accounts and channels, identifying routes to access and secure business across a range of sectors including Primary Care, pharmacy, Secondary Care, and private healthcare.
• Monitor competitor activity, NHS trends, and evolving market dynamics, adapting strategies as needed to maintain a competitive edge.
• Maintain accurate CRM records and provide timely sales forecasts, pipeline updates, and performance reporting.
• Work closely with your manager to set, track, and regularly review sales performance targets, taking proactive steps to meet or exceed objectives.
• Ensure seamless customer onboarding and handover to customer service and inside sales teams, delivering a positive, consistent experience throughout the account lifecycle.
• Leverage digital tools and virtual engagement, while balancing this with high-impact, face-to-face interactions.
• Maintain strong commercial acumen and therapy area expertise, with up-to-date knowledge of FeNO testing, asthma care pathways, and NHS commissioning structures.

Qualifications and/or experience required to perform the role:

• A business or other relevant undergraduate degree, or equivalent education.
• Proven track record of sales growth and success in the medical device sector, with demonstrable experience in managing and expanding key accounts.
• Experience contributing to the development and execution of aligned business plans, with evidence of successful implementation and measurable outcomes.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to quickly understand and navigate the healthcare industry, including reimbursement processes and the payer/provider landscape in the assigned markets.
• Highly motivated self-starter with a strong commitment to making a meaningful difference to patient outcomes.
• Demonstrated ability to prioritise and manage time effectively, while remaining agile and adaptable to maximise impact within the designated territory.
• Strong presentation skills and proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Background or experience in respiratory therapy, physiology, or as a clinical scientist—particularly within the NHS—would be a strong advantage.

Office Location: This position is field based.

NIOX® is proud to be an inclusive employer that supports all colleagues to realise and achieve their full potential. We are a diverse organization that champions a healthy work life balance. As a truly global organization, international collaboration between colleagues in different countries is encouraged and supported. We live and breathe our PRIDE values and ensure that we are all working towards a common goal and this is to improve the quality of life of millions of people suffering from asthma.

Thank you for considering a career at NIOX®. If you would like to apply for the position, please apply online, ensuring you include the following information: Full name, location, email address and phone number, Curriculum Vitae, Cover letter, Current salary, Required salary, Date available to start/notice period.

After you have submitted this information, an email will be sent to you inviting you for a first interview. Due to the quantity of applications we receive, if you do not receive an email from us within 10 working days, please assume that you have been unsuccessful on this occasion.