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For Companies At a Glance
- Tasks: Manage complex customer accounts and ensure timely debt recovery.
- Company: Join SharkNinja, a global leader in innovative lifestyle solutions.
- Benefits: Enjoy competitive health insurance, retirement plans, and product discounts.
- Other info: Embrace a culture of pushing boundaries and personal growth.
- Why this job: Be part of a dynamic team that disrupts markets and drives growth.
- Qualifications: Experience in credit control and strong teamwork skills required.
The predicted salary is between 35000 - 45000 £ per year.
SharkNinja is a global product design and technology company with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another, allowing SharkNinja to enter multiple product categories and drive significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online, and offline, and through distributors around the world.
About the role
As we grow our Leeds finance team, we’re looking for a Senior Credit Control position to join a team of 3 credit controllers, reporting to the Credit Manager EMEA. Responsible for managing complex customer accounts, ensuring timely debt recovery, and maintaining the accuracy of financial records. The role goes beyond day‑to‑day credit control, requiring strong stakeholder engagement across Sales, Operations, and Finance, as well as a proactive approach to identifying and mitigating credit risk.
Responsibilities:
- Process and allocate monies received from remittances
- Monitor and manage complex customer accounts to ensure timely payment and swift resolution of billing queries
- Maintain accurate records of customer interactions and transactions
- Liaise with the Sales and Operational teams to address customer inquiries and disputes
- Report on aged debt and provide regular updates to management
- Identify and escalate any potential credit risks to management
- Organise and maintain shared email inboxes
- Work closely with Credit Control Manager to review and improve team processes
- Be involved in the development and execution of test scenarios for finance systems
- Own audit requests
- Take ownership of shortage and price claims, managing the end‑to‑end process and working with Credit Control
A can‑do attitude, with a strong team‑work ethic.
Our Culture
At SharkNinja, we don’t just raise the bar – we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programmes, SharkNinja product discounts, and more. We empower your personal and professional growth with high‑impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company – you’re part of an outrageously extraordinary community. Together, we won’t just launch products – we’ll disrupt entire markets.
Equal Opportunity Employment
We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People.
Senior Credit Controller employer: Ninjakitchen
Contact Detail:
Ninjakitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Credit Controller role at SharkNinja. You never know who might have an inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching SharkNinja's products and culture. Show them you’re not just another candidate; you’re genuinely excited about their mission and how you can contribute to their outrageously extraordinary community.
✨Tip Number 3
Practice your answers to common interview questions, especially around credit control and stakeholder engagement. We want you to feel confident discussing your experience managing complex customer accounts and resolving billing queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the SharkNinja team!
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight relevant experience and skills that match the job description, especially around managing complex customer accounts and stakeholder engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for SharkNinja. Mention your proactive approach to credit risk and how you can contribute to the team’s success.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements in previous roles. Use numbers and examples to demonstrate how you've successfully managed debt recovery or improved processes.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ninjakitchen
✨Know Your Numbers
As a Senior Credit Controller, you'll be dealing with complex customer accounts and financial records. Brush up on your financial metrics and be ready to discuss how you've successfully managed debt recovery in the past. Bring specific examples that showcase your ability to handle numbers and resolve billing queries.
✨Engage Stakeholders
This role requires strong engagement with Sales, Operations, and Finance teams. Prepare to talk about your experience collaborating with different departments. Think of instances where you’ve effectively communicated to resolve disputes or improve processes, as this will show your proactive approach to stakeholder management.
✨Show Your Can-Do Attitude
SharkNinja values a can-do mindset, so be sure to convey your enthusiasm and willingness to tackle challenges. Share stories that highlight your problem-solving skills and how you've gone above and beyond in previous roles. This will resonate well with their Outrageously Extraordinary culture.
✨Familiarise Yourself with Their Products
Understanding SharkNinja's product portfolio can give you an edge. Research their lifestyle solutions and think about how your role as a Senior Credit Controller can impact their success. Being knowledgeable about their products shows genuine interest and can help you connect your skills to their business goals.