At a Glance
- Tasks: Lead innovative retail display projects across EMEA and enhance customer experiences.
- Company: Join SharkNinja, a dynamic brand known for its cutting-edge retail solutions.
- Benefits: Enjoy a competitive benefits package, flexible working, and 25 days holiday.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real impact on retail experiences while working with a supportive team.
- Qualifications: 5+ years in retail display design and strong project management skills required.
The predicted salary is between 50000 - 65000 £ per year.
Position Overview
We have an exciting 12‑month maternity cover opportunity for a Manager, Retail Display, EMEA based at our London offices (3 days a week).
This role will support all markets across EMEA and work cross‑functionally to develop and deliver breakthrough retail display, omni‑channel digital solutions and POS.
The manager will help deliver Shark Ninja’s retail experience, promote the brand and products at store level, and lead the development and implementation of displays for emerging EMEA markets.
Responsibilities
- Adapt and further develop Shark Ninja’s retail excellence playbook and guidelines to ensure seamless customer experiences across our emerging EMEA markets.
- Lead GTM for emerging EMEA markets.
- Build a framework with distributors for assessing key retail opportunities that guides Shark Ninja’s CAPEX investment.
- Analyse, follow up and report sales figures and Key Performance Indicators (KPIs) for displays and implement appropriate actions across emerging EMEA markets and with country teams.
- Support country and distributor retail marketing teams and partners in delivering a consistent, unique and excellent customer experience across our store network.
- Continuously improve our in‑store service model, building and delivering an audit and maintenance programme across emerging EMEA markets.
- Work with key stakeholders to develop processes and policies that enable operational excellence across all stores.
- Support the Director of Retail Excellence, EMEA and the Senior Managers, In‑store Experience and Display, EMEA to conceptualise, scope and deliver key projects, including experiential, in physical retail.
- Analyse and interpret store needs and business strategies to define problem statements, build strong user stories and drive alignment with key stakeholders.
- Ensure that projects, tools and processes are fit to land in physical stores.
- Develop and optimise best practices for in‑store experience and execution, including manuals, guidelines and processes.
- Develop the Shark Ninja branded retail excellence playbook, strategy and retail brand guidelines, including clear ROI metrics.
- Build a strong understanding of our retail business, guide and drive critical improvement initiatives.
Create KPIs and country guidelines across retail display and store metrics, including NPS.
Requirements
- 5+ years as an industry leader in EMEA retail display design and development.
- Supported branded retail experiences and digital demo implementation from world‑class brands in roles such as retail excellence, digital store experience, product management, etc.
- Solid understanding of retail store operations from working with retail stores across EMEA.
- Ability to demonstrate a data‑informed approach, including experience with extensive digital tool implementation in retail.
- Proven track record of developing and delivering retail improvement and display projects and initiatives that benefit the overall experience for shoppers and consumers.
- Strong project management skills that enable you to independently lead smaller projects/workstreams and prioritise numerous tasks and projects simultaneously.
- Extensive key stakeholder management experience and comfort in providing collaborative challenge.
- Proficient English verbal and written communication skills, an open mind and ability to work across many markets and organisational levels.
- Proficient in using data analysis tools such as Excel, Tableau, or similar software for data cleaning, manipulation and visualisation.
Benefits
- Attractive benefits package.
- Open‑plan modern office with home‑working available.
- 25 days of holiday allowance + bank holidays.
- Great working environment and supportive company culture.
- Candidate Privacy Notice
- For candidates based in all regions, please refer to this Candidate Privacy Notice.
- For candidates based in China, please refer to this Candidate Privacy Notice.
- For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
EEO Statement
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law.
Shark Ninja will consider reasonable accommodations consistent with legislation, and local law.
If you require a reasonable accommodation to participate in the job application or interview process, please contact Shark Ninja People & Culture at .
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Retail Display Manager, EMEA - 12 Month Maternity Cover in London employer: Ninjakitchen
SharkNinja is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Digital Content and Merchandising Executive to thrive. With a commitment to employee growth through impactful learning programs and a supportive community, team members are empowered to push boundaries and drive meaningful change. Located in Needham, Massachusetts, the company offers competitive benefits, including health insurance, retirement plans, and product discounts, ensuring a rewarding work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Display Manager, EMEA - 12 Month Maternity Cover in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Retail Display Manager, EMEA - 12 Month Maternity Cover in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Ninjakitchen:Don’t forget to personalise your application for Ninjakitchen! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Ninjakitchen
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Ninjakitchen offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Ninjakitchen and contribute positively during your temporary stint.
