At a Glance
- Tasks: Own digital content and merchandising for our UK websites, enhancing customer journeys.
- Company: Join SharkNinja, a dynamic company focused on innovation and inclusivity.
- Benefits: Enjoy competitive health insurance, retirement plans, and exclusive product discounts.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on user experiences while working with global teams.
- Qualifications: Experience in managing digital content and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
We are seeking a Digital Content and Merchandising Executive to join our UK team.
The successful candidate will take ownership of digital content across our UK websites, supporting day‑to‑day merchandising and content updates.
You will ensure all site content is accurate, engaging, and aligned with both business objectives and trading goals, while driving continuous improvements to the customer journey through targeted UX enhancements.
This role requires a data‑driven mindset, using insights from platforms to guide decision‑making.
You will collaborate closely with UK and global teams to ensure our websites are optimised, compliant, and delivering outstanding consumer experiences.
Key Responsibilities
- Develop and maintain a digital content and merchandising strategy, using a data‑led approach aligned with business and trading priorities.
- Manage content across Salesforce Commerce Cloud, ensuring accuracy, consistency, and accessibility.
- Conduct regular content audits, proofreading, and editing to maintain accuracy, clarity, and compliance with accessibility standards.
- Create, upload, and merchandise content to support product launches and trading campaigns.
- Work closely with the SEO team to curate optimised landing pages that improve visibility and enhance user journeys.
- Use tools such as waiting room/online queuing and merchandising enhancements to improve engagement, measuring effectiveness with VWO.
- Oversee day‑to‑day site maintenance, including promotional code and campaign set‑up, legislation updates, campaign rollouts, and enablement activities.
- Work with the wider DTC teams, including CRM, Affiliates, and Paid Marketing, to improve on‑site consumer journeys.
- Use VWO, Salesforce analytics, and GA4 as reporting tools to monitor content and site performance.
- Provide actionable insights and recommendations to increase engagement, improve conversion, and optimise the consumer journey.
- Work closely with trading teams to meet commercial goals, ensuring clear communication during peak trading periods.
- Partner with marketing, product development and UX teams to align and optimise content across platforms.
- Share best practice guides and quality control processes across regions to ensure consistency and minimise risk, particularly during and after platform migrations.
Skills & Experience
Essential
- Proven experience managing digital content within CMS platforms.
- Highly organised, with the ability to manage multiple projects and meet deadlines in a fast‑paced environment.
- Excellent communication, stakeholder management, proofreading, and attention to detail.
Desirable
- Familiarity with Salesforce and analytics tools.
- Knowledge of UX principles to support consumer journey optimisation.
Benefits
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, Shark Ninja product discounts, and more.
Equity and Inclusion
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law.
Shark Ninja will consider reasonable accommodations consistent with legislation, and local law.
If you require a reasonable accommodation to participate in the job application or interview process, please contact Shark Ninja People & Culture at
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Digital Content and Merchandising Executive in Leeds employer: Ninjakitchen
SharkNinja is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Digital Content and Merchandising Executive to thrive. With a commitment to employee growth through impactful learning programs and a supportive community, team members are empowered to push boundaries and drive meaningful change. Located in Needham, Massachusetts, the company offers competitive benefits, including health insurance, retirement plans, and product discounts, ensuring a rewarding work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Content and Merchandising Executive in Leeds
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Ninjakitchen are looking for when hiring for a Digital Content and Merchandising Executive.
✨Showcase Your Skills with an Online Portfolio
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✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Ninjakitchen as a Digital Content and Merchandising Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Ninjakitchen’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Content and Merchandising Executive.
We think you need these skills to ace Digital Content and Merchandising Executive in Leeds
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Ninjakitchen, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Ninjakitchen's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Ninjakitchen. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Ninjakitchen
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Ninjakitchen uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Ninjakitchen. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
