Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and resolve inquiries effectively.
- Company: Leading kitchen appliance company in Leeds with a focus on customer loyalty.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on customer satisfaction and enhance product experiences.
- Qualifications: Experience in leading customer service teams and a passion for customer engagement.
- Other info: Join a dynamic team dedicated to building lasting customer relationships.
The predicted salary is between 28800 - 43200 £ per year.
A leading kitchen appliance company in Leeds is seeking a Customer Service Supervisor to lead a dedicated team in delivering exceptional service. This role is crucial for building lasting customer loyalty and engaging with customers to resolve inquiries effectively.
The ideal candidate will have experience in leading customer service teams and a strong focus on enhancing product experiences. This position offers a hybrid work model and the opportunity to contribute significantly to customer satisfaction.
Customer Service Advocacy Lead - Hybrid in Leeds employer: Ninjakitchen
Contact Detail:
Ninjakitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advocacy Lead - Hybrid in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see how you can align your experience with their mission, so come ready to share how you can enhance customer experiences!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We love authenticity, so let your personality shine through while showcasing your leadership skills in customer service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Customer Service Advocacy Lead - Hybrid in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Advocacy Lead role. Highlight any previous leadership roles in customer service and how you’ve enhanced customer experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how your leadership style can contribute to building lasting customer loyalty.
Showcase Relevant Experience: When filling out your application, be specific about your past experiences. Mention any achievements in leading teams or resolving customer inquiries effectively, as this will show us you’re the right fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Ninjakitchen
✨Know the Company Inside Out
Before your interview, make sure you research the kitchen appliance company thoroughly. Understand their products, values, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Customer Service Advocacy Lead, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service delivery. Be ready to discuss how you can enhance product experiences for customers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer engagement strategies. Think of specific situations where you turned a negative customer experience into a positive one. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and customer satisfaction.
