Consumer Experience & Escalations Specialist in Leeds
Consumer Experience & Escalations Specialist

Consumer Experience & Escalations Specialist in Leeds

Leeds Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage consumer issues and escalations with professionalism and accuracy.
  • Company: Global lifestyle solutions company with a supportive culture.
  • Benefits: Competitive benefits, hybrid work, and opportunities for personal growth.
  • Why this job: Influence the consumer journey and develop your skills in a dynamic environment.
  • Qualifications: Strong organisation and communication skills with a consumer-centric mindset.
  • Other info: Great opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A global lifestyle solutions company is seeking a Consumer Experience Specialist in Leeds for a hybrid role. You will manage sensitive consumer issues and escalations, ensuring accuracy and professionalism.

Ideal candidates should possess strong organization and communication skills, and have a consumer-centric mindset. The position influences the consumer journey significantly, presenting opportunities for personal and professional growth. Competitive benefits and a supportive culture are offered.

Consumer Experience & Escalations Specialist in Leeds employer: Ninjakitchen

Join a global lifestyle solutions company in Leeds as a Consumer Experience & Escalations Specialist, where you will play a pivotal role in enhancing the consumer journey. With a strong emphasis on personal and professional growth, our supportive culture fosters collaboration and innovation, while offering competitive benefits that prioritise your well-being. Experience a dynamic work environment that values your contributions and empowers you to make a meaningful impact.
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Contact Detail:

Ninjakitchen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Consumer Experience & Escalations Specialist in Leeds

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to consumer experience and escalations. We recommend role-playing with a friend to boost your confidence and refine your responses.

✨Tip Number 3

Showcase your consumer-centric mindset during interviews. Share specific examples of how you've handled sensitive issues in the past, highlighting your organisation and communication skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Consumer Experience & Escalations Specialist in Leeds

Consumer-Centric Mindset
Strong Organisation Skills
Communication Skills
Issue Management
Escalation Management
Professionalism
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Consumer Experience Specialist role. Highlight your organisation and communication skills, as well as any experience dealing with consumer issues.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your consumer-centric mindset and explain why you’re passionate about improving the consumer journey. Keep it professional but let your personality come through.

Showcase Relevant Experience: When filling out your application, don’t forget to mention any previous roles where you managed escalations or sensitive consumer issues. We want to see how you’ve made a difference in past positions!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status!

How to prepare for a job interview at Ninjakitchen

✨Know the Company Inside Out

Before your interview, take some time to research the global lifestyle solutions company. Understand their values, products, and consumer approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Communication Skills

As a Consumer Experience & Escalations Specialist, strong communication is key. Prepare examples from your past experiences where you successfully managed sensitive issues or escalations. Highlight how you maintained professionalism and accuracy in those situations.

✨Demonstrate Your Consumer-Centric Mindset

Think about how you can illustrate your consumer-centric mindset during the interview. Be ready to discuss how you prioritise consumer needs and how you've gone above and beyond to enhance the consumer journey in previous roles.

✨Prepare Questions That Matter

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that reflect your understanding of the role and the company culture. This shows you're not just interested in the job, but also in how you can contribute to their success.

Consumer Experience & Escalations Specialist in Leeds
Ninjakitchen
Location: Leeds
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  • Consumer Experience & Escalations Specialist in Leeds

    Leeds
    Full-Time
    30000 - 42000 £ / year (est.)
  • N

    Ninjakitchen

    50-100
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