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- Tasks: Lead supply chain operations and drive growth for SharkNinja in the UK and Ireland.
- Company: SharkNinja is a global leader in innovative home products, transforming everyday lives.
- Benefits: Enjoy competitive health insurance, retirement plans, wellness programs, and product discounts.
- Why this job: Join a dynamic team that pushes boundaries and fosters personal and professional growth.
- Qualifications: Proven leadership in supply chain management with strong analytical and communication skills.
- Other info: Hybrid work model with a vibrant company culture focused on diversity and inclusion.
The predicted salary is between 54000 - 84000 £ per year.
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world .
UK & Ireland Customer Supply Chain Director
Battersea, London / Hybrid – 3 days per week in our Battersea office
As we continue our rapid growth, we’re looking for a UK&I Customer Supply Chain Director to join our EMEA Operations team.
As a key member of the EMEA Operations Leadership team, the successful candidate will leverage a relentless desire to win and drive our continuous improvement ethos that seeks the best solution to deliver the world-class results that SharkNinja has consistently generated over the last decade.
What You'll Do:
- Lead cross-functional supply chain operations for the UK&I market to enable growth and deliver outstanding service to our consumers and retailer partners
- Be the face of SharkNinja Operations with our customers, developing integrated retailer partnerships to deliver first class results against key operating metrics (product availability, service & cost)
- Own the execution of monthly order and shipment plans to deliver revenue objectives, leading action plans to address risks and capitalize on opportunities
- Streamline cross-functional processes across channels and customer accounts to eliminate inefficiencies and maximize service
- Advance order management tools, technologies and reporting capabilities in partnership with Global teams and retailers
- Support Demand Planning and Commercial teams with forecasting processes across key retailers, to deliver accurate order planning and seamless new product launch execution
- Take ownership of additional markets and channels as requested and partner with leaders in other business functions to drive operational initiatives
- Support GEO-Expansion initiatives by enabling entry into new international markets, ensuring supply chain readiness, scalability of processes
What You'll Bring:
- Proven leadership experience across customer supply chain, order management, logistics, and demand and supply planning within organizations known for world-class supply chain capabilities.
- Track record of leading in a matrix structure and fostering value-driven partnerships with external customers
- Expertise in S&OP/IBP processes and comprehensive end-to-end supply chain knowledge.
- Strong ability to leverage KPIs and data analytics to identify trends, improve processes, and deliver measurable improvements.
- Exceptional problem-solving skills with the ability to structure complex issues and develop effective solutions.
- Collaborative mindset with a proven track record of building effective long-term relationships across internal and external teams.
- Clear and impactful communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
- Strong work ethic with a results-driven approach, ensuring follow-through on commitments.
- Willingness to adopt a hands-on approach, demonstrating adaptability and urgency in response to shifting priorities .
#LI-HYBRID
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products— we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja's Candidate Privacy Notice can be found here:
For candidates based in China, please visit:
For candidates based in Vietnam, please visit:
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
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Customer Supply Chain Director UK & Ireland (London) employer: Ninjakitchen
Contact Detail:
Ninjakitchen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Chain Director UK & Ireland (London)
✨Tip Number 1
Familiarise yourself with SharkNinja's product portfolio and recent innovations. Understanding their lifestyle solutions and how they impact consumers will help you articulate your passion for the brand during discussions.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable in interviews.
✨Tip Number 3
Prepare to discuss your experience with supply chain operations in a matrix structure. Be ready to share specific examples of how you've fostered partnerships and driven results in previous roles.
✨Tip Number 4
Showcase your problem-solving skills by preparing case studies or scenarios where you've successfully navigated complex supply chain challenges. This will demonstrate your ability to think critically and deliver effective solutions.
We think you need these skills to ace Customer Supply Chain Director UK & Ireland (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer supply chain management, logistics, and demand planning. Use specific examples that demonstrate your leadership skills and ability to drive results.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at SharkNinja. Discuss how your background aligns with their values of innovation and collaboration, and mention specific achievements that showcase your problem-solving abilities.
Highlight Key Skills: Emphasise your expertise in S&OP/IBP processes and your ability to leverage KPIs and data analytics. Make it clear how these skills can contribute to SharkNinja's operational initiatives and growth.
Showcase Cultural Fit: Research SharkNinja's culture and values. In your application, reflect on how your personal work ethic and collaborative mindset align with their 'Outrageously Extraordinary' approach, demonstrating that you would thrive in their environment.
How to prepare for a job interview at Ninjakitchen
✨Understand the Company Culture
Before your interview, take some time to research SharkNinja's culture and values. They emphasise an 'Outrageously Extraordinary' mindset, so be prepared to discuss how you embody this approach in your work.
✨Showcase Your Leadership Experience
As a Customer Supply Chain Director, you'll need to demonstrate proven leadership skills. Prepare examples of how you've successfully led teams in supply chain operations and fostered partnerships with external customers.
✨Be Data-Driven
SharkNinja values the ability to leverage KPIs and data analytics. Be ready to discuss specific instances where you've used data to identify trends, improve processes, and achieve measurable results in your previous roles.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of complex issues you've faced in supply chain management and how you structured solutions. Highlight your collaborative mindset and ability to influence stakeholders.
