At a Glance
- Tasks: Lead a dynamic team to deliver unforgettable experiences at Ninja Warrior UK Sheffield.
- Company: Join the exciting and inclusive environment of Ninja Warrior UK.
- Benefits: Competitive pay, career growth, and the chance to work in a fun atmosphere.
- Other info: Perfect for energetic individuals looking to grow in a fast-paced setting.
- Why this job: Be part of a vibrant team and make a real impact on guest satisfaction.
- Qualifications: 1 year of people management experience and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
About the Role
We are looking for an enthusiastic and motivated Supervisor to support the day-to-day operation of Ninja Warrior UK Sheffield.
You will help lead the team, deliver outstanding guest experiences, maintain high operational standards, and support the venue in achieving its commercial goals.
Key Responsibilities
Support the management team in running the venue efficiently and safely.
Open and close the venue, completing all operational checks and procedures.
Lead, motivate, and develop team members to achieve high performance.
Deliver exceptional customer service and ensure guest satisfaction.
Support recruitment, inductions, training, and performance management.
Ensure compliance with Health & Safety policies and company procedures.
Assist in achieving revenue, retail, and food & beverage targets.
Support stock control, financial processes, and venue standards.
Deputise for the General Manager or Assistant General Manager when required.
Essential Experience & Skills
Minimum 1 year's people management experience.
Experience in a customer-facing role.
Previous keyholder experience.
Health & Safety awareness and compliance experience.
Strong communication, organisation, and leadership skills.
Ability to coach, develop, and motivate others.
Excellent problem-solving and decision-making abilities.
Qualifications
Essential Good GCSE standard of education. Full UK Driving Licence. Ability to pass an Enhanced DBS Check. Preferred First Aid at Work Qualification. Why Join Us?
At Ninja Warrior UK, we're passionate about creating exciting, inclusive, and memorable experiences for our guests.
If you are energetic, customer-focused, and ready to be part of a growing business, we'd love to hear from you.
TPBN1_UKTJ
Supervisor in London employer: Ninja
Ninja Warrior Southampton is an excellent employer that offers a vibrant and energetic work environment, perfect for those looking to step into leadership roles. With a strong focus on training and development through the BGL Academy, employees have ample opportunities for growth and progression within the company. Join us to lead a motivated team, deliver outstanding customer experiences, and enjoy recognition for your contributions in a fun-filled venue.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Ninja. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Ninja
Don't be shy about reaching out to Ninja directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Ninja and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Ninja
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
