At a Glance
- Tasks: Be the welcoming face of our arena, creating unforgettable experiences for guests.
- Company: Join a fun and energetic team dedicated to delivering legendary customer service.
- Benefits: Enjoy industry-leading pay, discounts on food, and extra holiday leave.
- Other info: Great opportunities for growth and a supportive team atmosphere.
- Why this job: Make a real impact by energising kids and reassuring parents in a vibrant environment.
- Qualifications: Passion for fun customer experiences and ability to work well with children.
The predicted salary is between 19800 - 24200 £ per year.
Ninja Guest Hosts are the face of the arena — the first warriors our guests meet.
With bright, battle-ready smiles and a welcoming energy, they greet every visitor like a trusted ally entering Ninja territory.
Ninja Guest Hosts set the tone for the entire warrior journey, helping kids feel pumped and excited while giving parents confidence, reassurance, and a sense of safety from the very start.
Being friendly, organised, and professional is essential.
High energy and a positive mindset keep you strong through both the busiest and the quieter moments.
As the first point of contact, you have the power to create unforgettable moments — from smooth check-ins, to guiding guests around the arena, to building excitement and anticipation for the challenges ahead.
You’ll also promote upcoming Ninja events, special activities, and add-ons to ensure every guest gets the most out of their time with us.
Working closely with the Ninja Fuel Crew, the Course Team, and the Party Squad, you’ll help ensure clear communication and deliver the most legendary customer experience on the planet.
Skills and experience
- A genuine ambition to deliver a fun customer experience, consistently
- Comfortable working with children
- Comfortable working in a busy, fast-paced environment
- Organised and can manage own time
- Able to learn new skills and information
- Great team player
- Able to listen to and action instructions
- Able to always communicate professionally and with respect
- Excellent record of time keeping
- Reception experience desirable
- Sales experience desirable
- Experience working with children desirable
Benefits
- Industry-leading pay
- 50% off food and drinks while on shift
- 50p off hot drinks while on shift
- 50% off for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Compensation: Competitive salary
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Guest Host in West Kirby employer: Ninja Warrior Liverpool
Oxygen is an exceptional employer that prioritises a fun and safe environment for both employees and customers. With industry-leading pay, generous discounts, and a vibrant work culture that encourages creativity and engagement, Bouncers have the opportunity to thrive while making memorable experiences for families. The company also values employee growth, offering increased holiday leave and a paid day off for birthdays, ensuring that every team member feels appreciated and motivated.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Host in West Kirby
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Ninja Warrior Liverpool. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Ninja Warrior Liverpool before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Guest Host in West Kirby
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Ninja Warrior Liverpool:Your cover letter is your chance to shine! Tell us why you want to work at Ninja Warrior Liverpool specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Ninja Warrior Liverpool!
How to prepare for a job interview at Ninja Warrior Liverpool
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
