We are Ninjas. As a Supervisor you thrive on the adrenaline of a fast paced, ever changing environment. No two days are the same — and that’s exactly how you like it. Our guests arrive full of energy, and you feed off that momentum.
Your mission is to ensure our Ninjas deliver exceptional experiences every single shift. You lead through action — guiding, coaching, and inspiring the team while keeping the venue operating like clockwork. You’ll support the Elite Ninjas (Management Team), uphold our values, and champion a culture built on balance, courage, energy, and flexibility.
Roll your sleeves up. Step into the arena. Let’s go.
This role is 30 hours per week, with the opportunity to flex up in school holidays and busy periods.
Skills and experience
- Experience in the leisure or hospitality sector
- Previous supervisory or team lead experience in a busy venue
- Experience working with children is highly advantageous
- Strong knowledge of health & food safety
- Confident in leading shifts and delivering guest experience through your team
- Understanding of KPIs and how to deliver them operationally
- Ability to adapt quickly, stay resilient, and lead with energy
- A genuine ambition to deliver a fun customer experience, consistently
- Comfortable working in a busy, fast-paced environment
- Organised and can manage own time
- Able to learn new skills and informationGreat team player
- Able to listen to and action instructions
- Able to always communicate professionally and with respect
- Excellent record of time keeping
- Party experience desirable
- Experience with food safety desirable
- Experience working with children desirable
Benefits
- Industry-leading pay
- Company Bonus Scheme
- 50% off food and drinks while on shift
- 50p off hot drinks while on shift
- 50% off for you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Compensation: To be discussed
