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- Tasks: Engage with clients to solve tech issues and enhance their systems.
- Company: Join an award-winning Managed Service Provider specializing in IT, Cloud, and Security.
- Benefits: Enjoy 34 days of annual leave, private healthcare, and formal training.
- Why this job: Be part of a dynamic team that values innovation and client relationships.
- Qualifications: Experience in Office 365, Azure, and Windows environments is essential.
- Other info: Hybrid work model available in London.
The predicted salary is between 45000 - 55000 £ per year.
Job: Technical Account Manager – MSP Salary: £45,000-£55,000 Base + Commission (£75,000+ OTE) Sector: Managed Service Provider (MSP) Location: London, hybrid Benefits: 34 Days’ Annual Leave, Formal paid training, Private Healthcare, Company Pension Company Overview: An award-winning Managed Service Provider which specialises in Managed IT, Transformation, Cloud and Security is looking for a driven Technical Account Manager who has experience in the MSP space to join its growing team. Role Overview: In this role, the Technical Account Manager will work alongside clients to achieve their objectives and also take ownership of technical issues, ensuring they are resolved while prioritizing prevention of recurring problems. The ideal candidate brings previous technical hands-on experience in supporting systems within Office 365, Azure, and Windows environments. They should demonstrate the ability to build strategic, trust-based partnerships with clients. Key Responsibilities: Build strong relationships with clients to evaluate and address their technology, support, and security needs, identifying opportunities to up-sell and cross-sell. Analyse customer systems and recommend technical enhancements that incorporate new technologies to support their growth. Provide innovative, cost-effective sol…
Technical Account Manager - MSP employer: Ninetech
Contact Detail:
Ninetech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - MSP
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in Managed Service Providers (MSP). Being knowledgeable about Office 365, Azure, and Windows environments will not only help you in interviews but also show your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the MSP sector. Attend industry events or join online forums where you can connect with current Technical Account Managers. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've built trust-based relationships with clients in previous roles. Highlighting your experience in resolving technical issues and preventing them from recurring will demonstrate your value as a Technical Account Manager.
✨Tip Number 4
Research the company thoroughly. Understand their services, values, and recent achievements. Tailoring your conversation to align with their goals during the interview can set you apart from other candidates.
We think you need these skills to ace Technical Account Manager - MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Managed Service Provider (MSP) sector. Emphasize your technical skills, particularly with Office 365, Azure, and Windows environments, as well as any previous roles that involved client relationship management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Technical Account Manager role. Discuss how your background aligns with the company's objectives and how you can contribute to building strong client relationships and addressing their technology needs.
Showcase Problem-Solving Skills: Provide specific examples in your application of how you've successfully resolved technical issues in the past. Highlight your proactive approach to preventing recurring problems, which is crucial for this role.
Research the Company: Familiarize yourself with the company’s services and values. Mention any relevant awards or recognitions they have received in your application to demonstrate your genuine interest in joining their team.
How to prepare for a job interview at Ninetech
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Office 365, Azure, and Windows environments. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your technical proficiency.
✨Build Trust with Clients
Since the role emphasizes building strategic partnerships, think of examples where you've successfully established trust with clients. Share stories that illustrate your ability to listen to their needs and provide tailored solutions.
✨Understand the MSP Landscape
Research the Managed Service Provider sector and be ready to discuss current trends and challenges. This knowledge will show your commitment to the industry and help you engage in meaningful conversations during the interview.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical issues or client scenarios. Practice articulating your thought process and problem-solving strategies, as this will highlight your analytical skills and proactive approach.
