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- Tasks: Manage IT operations and maintain security standards in a dynamic, cloud-first environment.
- Company: Fast-growing international marketing business with a reputation for innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be the go-to IT expert and make a real impact on security and compliance.
- Qualifications: Experience in IT support and strong knowledge of Google Workspace and ISO 27001.
- Other info: Join a collaborative team supporting global brands across London and New York.
The predicted salary is between 50000 - 65000 ÂŁ per year.
A fast‑growing, international marketing business is seeking its first dedicated IT & Security Support Specialist. Operating across London and New York, the organisation delivers large‑scale, data‑driven digital campaigns for globally recognised brands. With a strong reputation for innovation and growth, the company combines a collaborative culture with a high‑performance environment.
This is a hands‑on, standalone role responsible for day‑to‑day IT operations and the ongoing maintenance of the company’s ISO 27001 Information Security Management System (ISMS). You will support users across multiple locations while ensuring systems, processes, and controls meet both operational and security standards. This position requires someone comfortable owning IT internally, balancing user support with security and compliance responsibilities in a cloud‑first environment.
Key Responsibilities- Manage onboarding and offboarding processes, including account provisioning, access control, and device setup
- Provide day‑to‑day IT support across hardware, software, and connectivity issues for UK and US teams
- Administer core IT systems, with a strong focus on Google Workspace at an organisational level
- Maintain and improve IT documentation, processes, and internal procedures
- Support users in adhering to IT and security best practices
- Monitor and manage IT and security support channels, ensuring timely resolution or escalation
- Act as a first point of contact for security incidents, following defined escalation procedures
- Manage SaaS applications and ensure appropriate access and security controls are in place
- Coordinate device procurement, mobile device management, and remote troubleshooting
- Work closely with suppliers and internal stakeholders to support IT operations
- Take an active role in maintaining the ISO 27001‑certified ISMS
- Support audit preparation, evidence collection, and corrective action tracking
- Help ensure ongoing compliance with ISO 27001 controls and standards across the business
- Assist with risk management activities, including risk assessments and mitigation tracking
- Support business continuity and disaster recovery planning and testing
- Work cross‑functionally to embed security and compliance processes
- Proven experience in IT support, IT administration, or workplace technology roles
- Strong hands‑on experience supporting both Mac and Windows environments
- Deep expertise in Google Workspace administration (Admin Console, security controls, DLP, Vault, Drive, Meet)
- Demonstrable experience working within an ISO 27001‑certified environment is essential
- Strong understanding of ISMS maintenance and what is required to remain audit‑ready
- Comfortable operating as a sole or primary IT resource
- Experience in cloud‑first, SaaS‑heavy environments, including IAM, MFA, and SSO
- Experience supporting distributed teams across multiple time zones (UK/US preferred)
- Proactive, organised, and able to work independently with strong problem‑solving skills
IT Security Manager employer: Nine Twenty
Contact Detail:
Nine Twenty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Security Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills, especially in IT security. This will help you tailor your responses and show you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to IT support and security. Think about scenarios where you've solved problems or improved processes. We want you to showcase your hands-on experience and how you can contribute to maintaining ISO 27001 standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fast-growing team and contributing to our innovative projects.
We think you need these skills to ace IT Security Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Security Manager role. Highlight your experience with ISO 27001 and any relevant IT support roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your hands-on experience with Google Workspace and your approach to security compliance.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We love proactive problem solvers who can think on their feet, especially in a cloud-first environment like ours.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Nine Twenty
✨Know Your Stuff
Make sure you brush up on your IT support knowledge, especially around Google Workspace and ISO 27001. Be ready to discuss specific experiences where you've managed IT operations or security incidents, as this will show you're the right fit for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. Think about times when you had to balance user support with security responsibilities, and be ready to explain your thought process during those situations.
✨Understand the Company Culture
Research the company’s collaborative culture and high-performance environment. Be prepared to discuss how you can contribute to this culture while managing IT operations effectively across both UK and US teams.
✨Ask Smart Questions
Prepare insightful questions about the company's IT and security practices, especially regarding their ISO 27001 compliance. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.