At a Glance
- Tasks: Own and shape CRM to enhance client engagement and marketing strategies.
- Company: A forward-thinking Scottish Law Practice with a collaborative culture.
- Benefits: Competitive salary, hybrid working, and opportunities for personal growth.
- Other info: Join a dynamic team where your ideas and energy are valued.
- Why this job: Make a real impact by improving processes and driving client relationships.
- Qualifications: Experience in data management, preferably in a legal context, with a problem-solving mindset.
The predicted salary is between 30000 - 32000 € per year.
Edinburgh or Glasgow (Hybrid 3 days in the office) £30,000 - £32,000
About the Company
This Scottish Law Practice has a genuine commitment to the communities they serve and a culture that's collaborative, agile and refreshingly free of hierarchy. This is a firm that invests in its people and isn't afraid to do things differently. Marketing and business development are taken seriously here. CRM sits at the heart of how they understand and grow client relationships and this hire is central to that ambition.
About the Job
This is a pivotal role for someone who wants to own CRM properly, not just maintain it, but genuinely shape how the firm uses data to drive client engagement, marketing campaigns and business development activity. You'll work closely with the Marketing Manager to ensure the CRM is accurate, insightful and actively used across the business. Day to day, you'll be managing data quality and governance, building segmentation and reporting, supporting campaign execution, and tracking pipeline activity. You'll also play a key role in training colleagues and embedding best practice across the firm, helping people get real value from the system. There's genuine scope here to improve processes, influence decisions and be seen as the internal authority on CRM.
About the Candidate
You’ll ideally bring experience with Legal or you'll understand how law firms handle data: the sensitivities, the permissions, the compliance considerations. Beyond the technical, we're looking for a particular type of person: a problem-solver who's driven to fix things and make them better, who doesn't wait to be told, and who brings energy and a positive attitude to everything they do. You'll be analytical and data-driven, but also confident communicating with partners and senior stakeholders in plain language. If you're someone who gets frustrated when things aren't working as well as they could be, and actually does something about it, you'll fit right in.
You can apply for this role by reaching out to Kerry McFarlane at Nine Twenty Recruitment for a confidential chat, or send your CV via the link. If you meet most but not all of the requirements of this role, we would still love to hear from you.
CRM Executive in Edinburgh employer: Nine Twenty
This Scottish Law Practice is an exceptional employer, offering a collaborative and agile work culture that prioritises employee growth and community commitment. With a focus on innovative marketing and business development, the firm empowers its CRM Executive to shape client engagement strategies while enjoying a hybrid work model in vibrant cities like Edinburgh or Glasgow. Employees benefit from a supportive environment that values their contributions and encourages them to drive meaningful change within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the legal sector, especially those who work with CRM systems. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! If you've got experience with data management or CRM tools, be ready to discuss specific examples during interviews. We want to see how you’ve made an impact in previous roles.
✨Tip Number 3
Prepare for the unexpected! Be ready to tackle problem-solving scenarios in interviews. They might throw a hypothetical situation your way to see how you’d handle it—so think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRM Executive in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of CRM Executive. Highlight your experience with data management and any relevant skills that align with the job description. We want to see how you can genuinely shape client engagement!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your problem-solving skills and positive attitude. Let us know why you're excited about this role and how you can contribute to our collaborative culture.
Showcase Relevant Experience:If you've worked in a legal environment or have experience with CRM systems, make sure to highlight that! We’re looking for someone who understands the nuances of data handling in law firms, so don’t hold back on those details.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Nine Twenty
✨Know Your CRM Inside Out
Make sure you understand the CRM systems relevant to the role. Familiarise yourself with how data drives client engagement and marketing campaigns. Be ready to discuss your experience with data quality, governance, and segmentation.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Highlight your proactive approach to fixing issues and improving processes. This will resonate well with the firm's culture of innovation and collaboration.
✨Communicate Clearly and Confidently
Practice explaining complex data concepts in simple terms. You'll need to communicate effectively with partners and senior stakeholders, so being able to convey your ideas clearly is crucial. Think about how you can make your points relatable.
✨Demonstrate Your Passion for Improvement
Express your enthusiasm for making things better. Share instances where you've taken the initiative to enhance systems or processes. This aligns perfectly with the firm's desire for someone who doesn't wait to be told and brings energy to their work.
