Nine Twenty is seeking a 1st Line Support Engineer to join their IT team. This is a remote position (UK) and a full-time role, acting as the first point of contact for all IT queries and ensuring timely resolution within SLAs.
As part of the responsibilities you will log, triage and resolve tickets, administer user accounts, help set up and configure devices, and keep users updated throughout each ticket lifecycle. You’ll also contribute to building a knowledge base for the wider team.
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Remote 1st Line IT Support Engineer in Bellshill employer: Nine Twenty
Our client is an exceptional employer, offering a dynamic and innovative work environment that prioritises employee growth and development. With a strong focus on AI enablement and intelligent business transformation, employees are encouraged to lead and innovate while working with enterprise clients across the UK. The remote-first culture, combined with opportunities for technical mentorship and career progression, makes this role particularly rewarding for those passionate about the Microsoft ecosystem and looking to make a significant impact in their field.
