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- Tasks: Manage IT operations and ensure security compliance in a dynamic, cloud-first environment.
- Company: Fast-growing international marketing business with a collaborative culture.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Be the go-to IT expert and make a real impact on security and operations.
- Qualifications: Experience in IT support and strong knowledge of Google Workspace and ISO 27001.
- Other info: Join a team that values innovation and offers a chance to work across UK and US.
The predicted salary is between 60000 - 80000 £ per year.
A fast-growing, international marketing business is seeking its first dedicated IT & Security Support Specialist. Operating across London and New York, the organisation delivers large-scale, data-driven digital campaigns for globally recognised brands. With a strong reputation for innovation and growth, the company combines a collaborative culture with a high-performance environment.
As the business continues to scale, maintaining robust IT operations and a strong security posture is critical. This role will play a key part in ensuring both.
This is a hands-on, standalone role responsible for day-to-day IT operations and the ongoing maintenance of the company’s ISO 27001 Information Security Management System (ISMS). You will support users across multiple locations while ensuring systems, processes, and controls meet both operational and security standards.
This position requires someone comfortable owning IT internally, balancing user support with security and compliance responsibilities in a cloud-first environment.
Key Responsibilities- Manage onboarding and offboarding processes, including account provisioning, access control, and device setup
- Provide day-to-day IT support across hardware, software, and connectivity issues for UK and US teams
- Administer core IT systems, with a strong focus on Google Workspace at an organisational level
- Maintain and improve IT documentation, processes, and internal procedures
- Support users in adhering to IT and security best practices
- Monitor and manage IT and security support channels, ensuring timely resolution or escalation
- Act as a first point of contact for security incidents, following defined escalation procedures
- Manage SaaS applications and ensure appropriate access and security controls are in place
- Coordinate device procurement, mobile device management, and remote troubleshooting
- Work closely with suppliers and internal stakeholders to support IT operations
- Take an active role in maintaining the ISO 27001-certified ISMS
- Support audit preparation, evidence collection, and corrective action tracking
- Help ensure ongoing compliance with ISO 27001 controls and standards across the business
- Assist with risk management activities, including risk assessments and mitigation tracking
- Support business continuity and disaster recovery planning and testing
- Work cross-functionally to embed security and compliance processes
- Proven experience in IT support, IT administration, or workplace technology roles
- Strong hands-on experience supporting both Mac and Windows environments
- Deep expertise in Google Workspace administration (Admin Console, security controls, DLP, Vault, Drive, Meet)
- Demonstrable experience working within an ISO 27001-certified environment is essential
- Strong understanding of ISMS maintenance and what is required to remain audit-ready
- Comfortable operating as a sole or primary IT resource
- Experience in cloud-first, SaaS-heavy environments, including IAM, MFA, and SSO
- Experience supporting distributed teams across multiple time zones (UK/US preferred)
- Proactive, organised, and able to work independently with strong problem-solving skills
If you would like to find out more about this role, please feel free to reach out to Jack Harding at jharding@weareninetwenty.com.
Information Technology Security Manager in London employer: Nine Twenty Recruitment
Contact Detail:
Nine Twenty Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Security Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT and security needs, especially around ISO 27001 compliance. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice common interview questions related to IT support and security. Think about scenarios where you've solved problems or improved processes. We want to hear your success stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Information Technology Security Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of IT & Security Support Specialist. Highlight your experience with Google Workspace and ISO 27001, as these are key for us. Use specific examples that showcase your skills in IT support and security.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about IT security and how your background makes you a perfect fit for our team. Keep it engaging and relevant to the job description.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you've successfully resolved IT issues or improved processes. We love seeing proactive problem solvers who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Nine Twenty Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of IT security, especially ISO 27001 standards. Be ready to discuss how you've maintained ISMS in previous roles and any specific challenges you've faced.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past, particularly in a cloud-first environment. Highlight your experience with Google Workspace and how you've supported users across different platforms.
✨Understand the Company Culture
Research the company’s collaborative culture and high-performance environment. Think about how your work style aligns with their values and be ready to share how you can contribute to their innovative approach.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company's IT operations. Inquire about their current challenges in maintaining security and compliance, and how you can help address them as part of the team.