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For Companies At a Glance
- Tasks: Manage IT operations and maintain security standards for a fast-growing marketing business.
- Company: Join an innovative international marketing firm with a collaborative culture.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Be the go-to IT expert and make a real impact on security and compliance.
- Qualifications: Experience in IT support, especially with Google Workspace and ISO 27001.
- Other info: Work in a dynamic environment supporting teams across the UK and US.
The predicted salary is between 60000 - 80000 £ per year.
Location: London (supporting UK & US teams)
Type: Full-time
About the Company
A fast-growing, international marketing business is seeking its first dedicated IT & Security Support Specialist. Operating across London and New York, the organisation delivers large-scale, data-driven digital campaigns for globally recognised brands. With a strong reputation for innovation and growth, the company combines a collaborative culture with a high-performance environment. As the business continues to scale, maintaining robust IT operations and a strong security posture is critical. This role will play a key part in ensuring both.
The Role
This is a hands-on, standalone role responsible for day-to-day IT operations and the ongoing maintenance of the company’s ISO 27001 Information Security Management System (ISMS). You will support users across multiple locations while ensuring systems, processes, and controls meet both operational and security standards. This position requires someone comfortable owning IT internally, balancing user support with security and compliance responsibilities in a cloud-first environment.
Key Responsibilities
- Manage onboarding and offboarding processes, including account provisioning, access control, and device setup
- Provide day-to-day IT support across hardware, software, and connectivity issues for UK and US teams
- Administer core IT systems, with a strong focus on Google Workspace at an organisational level
- Maintain and improve IT documentation, processes, and internal procedures
- Support users in adhering to IT and security best practices
- Monitor and manage IT and security support channels, ensuring timely resolution or escalation
- Act as a first point of contact for security incidents, following defined escalation procedures
- Manage SaaS applications and ensure appropriate access and security controls are in place
- Work closely with suppliers and internal stakeholders to support IT operations
ISO 27001 & Security Responsibilities (Critical Requirement)
- Take an active role in maintaining the ISO 27001-certified ISMS
- Support audit preparation, evidence collection, and corrective action tracking
- Help ensure ongoing compliance with ISO 27001 controls and standards across the business
- Assist with risk management activities, including risk assessments and mitigation tracking
- Support business continuity and disaster recovery planning and testing
- Work cross-functionally to embed security and compliance processes
About You
- Proven experience in IT support, IT administration, or workplace technology roles
- Strong hands-on experience supporting both Mac and Windows environments
- Deep expertise in Google Workspace administration (Admin Console, security controls, DLP, Vault, Drive, Meet)
- Demonstrable experience working within an ISO 27001-certified environment is essential
- Strong understanding of ISMS maintenance and what is required to remain audit-ready
- Comfortable operating as a sole or primary IT resource
- Experience in cloud-first, SaaS-heavy environments, including IAM, MFA, and SSO
- Experience supporting distributed teams across multiple time zones (UK/US preferred)
- Proactive, organised, and able to work independently with strong problem-solving skills
Information Technology Security Manager employer: Nine Twenty Recruitment
Contact Detail:
Nine Twenty Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Security Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works in IT security. Building relationships can lead to job opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back on showcasing your expertise. Talk about your hands-on experience with Google Workspace and ISO 27001. Let them know how you can make a difference in their IT operations!
✨Ace the Interview
Prepare for common interview questions related to IT support and security. Think about scenarios where you’ve solved problems or improved processes. We want to hear your stories, so practice articulating them clearly and confidently!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at this exciting time.
We think you need these skills to ace Information Technology Security Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Security Manager. Highlight your experience with ISO 27001 and any hands-on IT support roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT security and how you can contribute to our team. Don't forget to mention your experience with Google Workspace and supporting distributed teams.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We love seeing proactive problem solvers who can think on their feet, especially in a cloud-first environment like ours!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Nine Twenty Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of ISO 27001 and IT security best practices. Be ready to discuss how you've maintained ISMS in previous roles and any specific challenges you've faced. This shows you're not just familiar with the theory but have practical experience too.
✨Showcase Your Tech Skills
Since this role involves supporting both Mac and Windows environments, be prepared to talk about your hands-on experience with these systems. Bring examples of how you've resolved technical issues or improved processes in a cloud-first environment, especially with Google Workspace.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've had to troubleshoot IT issues or manage security incidents. Highlight your approach to problem-solving and how you ensure timely resolutions, as this will resonate well with the company's focus on maintaining robust IT operations.
✨Cultural Fit Matters
This company values collaboration and high performance, so be ready to discuss how you work within a team and contribute to a positive culture. Share examples of how you've supported users across different locations and time zones, showcasing your adaptability and communication skills.