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- Tasks: Manage IT operations and ensure robust security for a fast-growing marketing business.
- Company: Join an innovative international marketing firm with a collaborative culture.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic role supporting teams across the UK and US with excellent career advancement potential.
- Why this job: Be the go-to IT expert and make a real impact on security and compliance.
- Qualifications: Experience in IT support, especially in ISO 27001 environments and Google Workspace.
The predicted salary is between 50000 - 65000 £ per year.
A fast-growing, international marketing business is seeking its first dedicated IT & Security Support Specialist. Operating across London and New York, the organisation delivers large-scale, data-driven digital campaigns for globally recognised brands. With a strong reputation for innovation and growth, the company combines a collaborative culture with a high-performance environment.
As the business continues to scale, maintaining robust IT operations and a strong security posture is critical. This role will play a key part in ensuring both.
This is a hands-on, standalone role responsible for day-to-day IT operations and the ongoing maintenance of the company’s ISO 27001 Information Security Management System (ISMS). You will support users across multiple locations while ensuring systems, processes, and controls meet both operational and security standards.
This position requires someone comfortable owning IT internally, balancing user support with security and compliance responsibilities in a cloud-first environment.
Key Responsibilities- Manage onboarding and offboarding processes, including account provisioning, access control, and device setup
- Provide day-to-day IT support across hardware, software, and connectivity issues for UK and US teams
- Administer core IT systems, with a strong focus on Google Workspace at an organisational level
- Maintain and improve IT documentation, processes, and internal procedures
- Support users in adhering to IT and security best practices
- Monitor and manage IT and security support channels, ensuring timely resolution or escalation
- Act as a first point of contact for security incidents, following defined escalation procedures
- Manage SaaS applications and ensure appropriate access and security controls are in place
- Coordinate device procurement, mobile device management, and remote troubleshooting
- Work closely with suppliers and internal stakeholders to support IT operations
- Take an active role in maintaining the ISO 27001-certified ISMS
- Support audit preparation, evidence collection, and corrective action tracking
- Help ensure ongoing compliance with ISO 27001 controls and standards across the business
- Assist with risk management activities, including risk assessments and mitigation tracking
- Support business continuity and disaster recovery planning and testing
- Work cross-functionally to embed security and compliance processes
- Proven experience in IT support, IT administration, or workplace technology roles
- Strong hands-on experience supporting both Mac and Windows environments
- Deep expertise in Google Workspace administration (Admin Console, security controls, DLP, Vault, Drive, Meet)
- Demonstrable experience working within an ISO 27001-certified environment is essential
- Strong understanding of ISMS maintenance and what is required to remain audit-ready
- Comfortable operating as a sole or primary IT resource
- Experience in cloud-first, SaaS-heavy environments, including IAM, MFA, and SSO
- Experience supporting distributed teams across multiple time zones (UK/US preferred)
- Proactive, organised, and able to work independently with strong problem-solving skills
Industry: IT Services and IT Consulting
Employment Type: Full-time
Job Functions: Information Technology
Skills: ISO Standards, Information Security Management System (ISMS), Identity and Access Management (IAM), FMA, ISO 27001, Cyber-security, Software as a Service (SaaS)
IT Security Manager in London employer: Nine Twenty Recruitment Ltd
Contact Detail:
Nine Twenty Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Security Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your hands-on experience with IT support and security can really set you apart from the crowd.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for IT Security roles and practice your answers. Be ready to discuss your experience with ISO 27001 and how you’ve handled security incidents in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Security Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Security Manager role. Highlight your experience with ISO 27001 and any relevant IT support roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT security and how you can contribute to our team. Keep it concise but impactful, and don’t forget to mention your experience with Google Workspace.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We love seeing candidates who can think on their feet and come up with creative solutions, especially in a cloud-first environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Nine Twenty Recruitment Ltd
✨Know Your ISO 27001 Inside Out
Make sure you brush up on your knowledge of ISO 27001 and the Information Security Management System (ISMS). Be ready to discuss how you've maintained compliance in previous roles and any specific challenges you've faced. This will show that you're not just familiar with the standards, but that you can actively contribute to maintaining them.
✨Show Off Your Google Workspace Skills
Since this role requires strong expertise in Google Workspace, prepare to talk about your experience with the Admin Console, security controls, and other features. Maybe even bring examples of how you've improved processes or resolved issues in a previous job. This will demonstrate your hands-on experience and problem-solving abilities.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your ability to handle IT support and security incidents. Think of examples from your past where you successfully managed user support while ensuring compliance. This will help the interviewers see how you balance user needs with security responsibilities.
✨Highlight Your Proactive Approach
This role requires someone who is proactive and organised. Share examples of how you've taken initiative in previous positions, whether it was improving documentation, streamlining processes, or enhancing security measures. This will show that you can work independently and are committed to continuous improvement.