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- Tasks: Be the friendly face of Nimbuscare, welcoming patients and ensuring a smooth reception experience.
- Company: Join a supportive team at Nimbuscare, dedicated to patient care in Whitby.
- Benefits: Earn £12.53 per hour with flexible hours and a chance to make a difference.
- Why this job: Make a positive impact on patients' experiences while developing your interpersonal skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
Salary £12.53 per hour Tenure Contracted or Bank (Zero hours) Hours Monday Friday 18:15 20:15 Saturday 08:45 13:00 / 13:00 17:15 Locations: Whitby Hospital, Springhill, Whitby, YO21 1DP Job Summary: This is an exciting opportunity to join the Nimbuscare team in the role of Receptionist to support the Nimbuscare team in the delivery of the Extended Access service at Whitby Hospital on behalf of the Whitby Coast and Moors Primary Care Network. You will be the first point of contact for our patients arriving for a face-to-face appointment and will be friendly and welcoming. You will ensure an efficient and professional reception provision and will work to ensure a positive patient experience. Main Duties and Responsibilities: To act as the main point of contact for patients & visitors arriving.
Report and action facility issues and faults where required. Where appropriate, escalate Health & Safety and facility issues. To support the clinical teams working in our services with basic requests. To manage the waiting room area whilst patients wait to be seen.
Interaction with patients to provide information, signposting, and advice. To demonstrate a competent level of interpersonal skills. Manage and prioritise own workload. Ensure the clinical rooms are stocked where appropriate.
Any other duties as directed. Completion of administrative tasks as directed.
Bank Receptionist employer: Nimbuscare Ltd
Contact Detail:
Nimbuscare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Make sure to research Nimbuscare and the Whitby Hospital before your interview. Knowing about their services and values will help you stand out as a candidate who genuinely cares about the role.
✨Tip Number 2
Practice your interpersonal skills! As a Bank Receptionist, you'll be the first point of contact for patients. Role-play with a friend to get comfortable with welcoming people and handling queries.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a role where you'll be representing the hospital. A professional appearance shows you're serious about the position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of healthcare.
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with the responsibilities of a Bank Receptionist at Nimbuscare. This shows us you’ve done your homework!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure it’s well-structured. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Nimbuscare Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Bank Receptionist at Nimbuscare, especially how you'll be the first point of contact for patients. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Interpersonal Skills
As a receptionist, you'll need to interact with patients regularly. Prepare examples of how you've used your interpersonal skills in previous roles. Think about times when you provided excellent customer service or handled difficult situations with grace. This will demonstrate your ability to create a welcoming environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. For instance, you might be asked how you'd handle a patient who is upset or confused. Practice your responses to these types of questions, focusing on your problem-solving skills and ability to remain calm under pressure.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects the professional image expected in a healthcare setting. Plus, being punctual gives you a moment to relax and gather your thoughts before the interview starts.
