End User Support Engineer
End User Support Engineer

End User Support Engineer

Full-Time 45000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch support for Google Workspace and troubleshoot issues to keep our team productive.
  • Company: Join a dynamic company focused on employee productivity and exceptional service.
  • Benefits: Competitive salary, bonuses, and benefits with opportunities for growth.
  • Why this job: Be the go-to tech guru and make a real difference in our team's efficiency.
  • Qualifications: Experience with Google Workspace and a knack for problem-solving.
  • Other info: Onsite in Central London Tuesday to Thursday, with remote work on Mondays.

The predicted salary is between 45000 - 50000 £ per year.

We are seeking a skilled End User Support Engineer with expertise in Google Workspace to provide technical assistance and ensure seamless productivity for our employees. This role involves troubleshooting, configuring, and optimising Google Workspace applications, while delivering exceptional customer service and maintaining high standards of operational efficiency.

Salary: £45,000 - £50,000 + bonus + benefits based on experience.

SC cleared (or prepared to go through clearance).

Onsite requirement at Central London Office Tuesday to Thursday, Remote working from home Monday.

  • Implement corrective actions.
  • Support mobile device management (MDM) and Single Sign-On (SSO) integrations.
  • Collaboration.

End User Support Engineer employer: nimbus

Join a dynamic and innovative team as an End User Support Engineer in our Central London office, where we prioritise employee growth and development. Our collaborative work culture fosters creativity and problem-solving, while offering competitive salaries, bonuses, and comprehensive benefits. With a focus on Google Workspace expertise, you'll have the opportunity to make a meaningful impact on our employees' productivity and satisfaction.
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Contact Detail:

nimbus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land End User Support Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech world, especially those who work with Google Workspace. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! If you’ve got experience troubleshooting Google Workspace, consider creating a portfolio or a blog. Share tips and tricks that showcase your expertise – it’s a great way to stand out!

✨Tip Number 3

Prepare for the interview like it’s a big game! Research common questions for End User Support Engineers and practice your answers. Don’t forget to highlight your customer service skills and how you handle tricky situations.

✨Tip Number 4

Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of getting noticed by our hiring team.

We think you need these skills to ace End User Support Engineer

Google Workspace
Troubleshooting
Configuration
Optimisation
Customer Service
Operational Efficiency
Mobile Device Management (MDM)
Single Sign-On (SSO) Integrations
Collaboration Skills
Technical Assistance

Some tips for your application 🫡

Show Off Your Google Workspace Skills: Make sure to highlight your experience with Google Workspace in your application. We want to see how you've used it to solve problems and improve productivity, so share specific examples that showcase your expertise!

Customer Service is Key: As an End User Support Engineer, delivering exceptional customer service is crucial. In your application, tell us about times when you went above and beyond to help users. This will show us that you understand the importance of user satisfaction.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it's relevant, and make sure your passion for the role shines through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take the initiative!

How to prepare for a job interview at nimbus

✨Know Your Google Workspace Inside Out

Make sure you brush up on your Google Workspace knowledge. Familiarise yourself with troubleshooting common issues, configuring settings, and optimising applications. Being able to demonstrate your expertise will show the interviewers that you're ready to hit the ground running.

✨Show Off Your Customer Service Skills

As an End User Support Engineer, exceptional customer service is key. Prepare examples of how you've successfully resolved user issues in the past. Highlight your communication skills and ability to remain calm under pressure – this will impress them!

✨Understand MDM and SSO Integrations

Since the role involves mobile device management and Single Sign-On integrations, make sure you understand these concepts well. Be ready to discuss any experience you have with these technologies and how they can enhance productivity for users.

✨Prepare Questions About the Role

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools you'll be using, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.

End User Support Engineer
nimbus

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