At a Glance
- Tasks: Join our team to assist customers and provide outstanding support via phone and email.
- Company: Dynamic company focused on delivering exceptional customer experiences.
- Benefits: Health plan, pension scheme, annual leave, and staff discounts.
- Other info: Inclusive workplace that values diversity and offers career growth.
- Why this job: Make a difference in customer satisfaction while enjoying flexible working options.
- Qualifications: Strong communication skills and ability to solve problems under pressure.
The predicted salary is between 22000 - 26000 £ per year.
You will join the UKI Customer Care team, responding to both internal and external customer queries via telephone and email. As a Customer Care Representative, you will be part of a team committed to delivering an outstanding customer experience. Working office hours, Monday to Friday, you will be based out of our head office in Penrith but have the choice to work from home two days a week (after training).
Job Requirements:
- Use multiple IT systems to gather required customer information (training provided).
- Act reliably and ethically.
- Be a problem-solver.
- Cope effectively under pressure.
- Possess exceptional communication and organisational skills.
- Have written and verbal fluency in English.
Benefits:
- Enrolment in the SimplyHealth Plan – medical, dental and other health costs and access to GP and mental health support 24/7.
- Company pension scheme and Death In Service.
- Annual leave allowance.
- Staff discount on consumer products.
- Opportunities for hybrid working.
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age. If interested, please apply on our Careers site.
Customer Care Representative in Penrith employer: Nilfisk
Nilfisk is an excellent employer that prioritises employee well-being and professional growth, offering a flexible hybrid working model that allows you to balance your work and personal life effectively. With a supportive work culture, comprehensive benefits including a pension scheme and health support, and opportunities for career advancement, Nilfisk in Penrith stands out as a rewarding place to build your career in customer care.
