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- Tasks: Join us as a Field Service Technician, installing and maintaining industrial cleaning equipment across Central Scotland.
- Company: Nilfisk is a top global supplier of innovative cleaning solutions, dedicated to sustainability and customer service.
- Benefits: Enjoy competitive salary, health plans, pension scheme, staff discounts, and no weekend work!
- Why this job: Be part of a diverse team making a real impact on health and safety while developing your skills.
- Qualifications: Strong understanding of industrial cleaning equipment and excellent communication skills are essential.
- Other info: Full training provided, with all necessary tools and a company van for personal use.
The predicted salary is between 30000 - 42000 £ per year.
Field Service Engineer– Competitive Salary + Benefits – West of Scotland.
The Benefits
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Enrolment in the SimplyHealth Plan to help cover medical, dental, and other health costs and access to GP and mental health support 24/7.
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Company pension scheme and annual leave allowance.
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Staff Discount on consumer products.
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Full uniform provided upon starting and an annual uniform allowance.
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Choice to use company van for personal use.
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Bonus/Commission
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Annual Merit award
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No weekend working – Office hours Mon-Fri.
The Role
Are you looking for a change and a great career opportunity with a company that is dedicated to delivering excellence? Then look no further – Nilfisk needs you!
At Nilfisk, we are one of the UK\’s leading suppliers of industrial cleaning equipment, and we are recruiting for a suitable person to undertake a dual role within the company. The roles include demonstrating and installation of our products at client’s sites along with staff training and then also as a Field Service Engineer, you\’ll be working on customer sites throughout Central Scotland, making sure that everything is running smoothly.
Your role will involve completing all repairs within contracted service level agreements, which means you\’ll be making follow-up calls to install additional parts, performing Portable Appliance Tests (PAT), and carrying out scheduled planned maintenance services.
We’ll equip you with everything you need – a van, mobile phone, iPad, uniform, and even training! And the best part – you’ll only be working weekdays!
Key Responsibilities:
The key responsibilities of a Field Service Engineer include, but are not limited to:
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Always follow all workplace procedures correctly, including Health and Safety rules and technician procedures.
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Capture correct client data and make updates to jobs in \”real-time\”.
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Provide accurate and detailed reports on every site visit.
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Order parts via our central database and maintain van stock levels.
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Uphold the condition of the company vehicle to an extremely high standard.
The key responsibilities of the Demonstration/ Installation include:
Liaising with sales colleagues to deliver equipment to customers sites.
Maintain demonstration machines after use.
Can speak clear and confidently to groups of people when installing and training on equipment.
The Company
Nilfisk is a leading global supplier of industrial cleaning equipment, with a mission to deliver innovative and sustainable cleaning solutions to businesses worldwide. Our dedicated team of professionals works tirelessly to provide exceptional customer service and support, ensuring that our clients receive the highest quality products and services.
The Person
The key skills and qualities of a Field Service Engineer are:
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A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
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Communicate effectively with clients, understand their needs, and provide excellent customer service.
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Analyse problems and develop effective solutions in a timely manner.
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Manage time effectively, prioritize tasks, and meet deadlines.
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The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
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Adapt to different work environments, working with different machines and equipment.
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Work well with others, collaborating with colleagues to achieve common goals.
So, if you\’re up for a challenge, and you\’re ready to take your career to the next level, then we want to hear from you! Apply to be a Field Service Engineer with Nilfisk today, and let\’s clean up the world together!
Please click the ‘apply now button’ If you have any questions please contact Paul McEleney, Regional Service Manager at pmceleney@nilfisk.com
Let’s create a cleaner future together
Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.
Are you ready to make a change for a cleaner future?
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.
Job applicant FAQ
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Field Service Technician - West of Scotland employer: Nilfisk
Contact Detail:
Nilfisk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician - West of Scotland
✨Tip Number 1
Familiarise yourself with Nilfisk's products and services. Understanding the industrial cleaning equipment they offer will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Nilfisk on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Since the role involves troubleshooting and repairs, think of specific examples from your past experiences where you successfully resolved technical issues.
✨Tip Number 4
Showcase your communication skills by practicing how you would explain technical concepts to non-technical clients. This is crucial for the demonstration and training aspects of the job, so be ready to articulate your thoughts clearly.
We think you need these skills to ace Field Service Technician - West of Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Technician role. Emphasise your understanding of industrial cleaning equipment and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description, such as your ability to troubleshoot and repair machines, and how you can contribute to Nilfisk's mission.
Highlight Key Skills: In your application, clearly outline key skills mentioned in the job description, such as effective communication, problem-solving, and time management. Use examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Field Service Technician.
How to prepare for a job interview at Nilfisk
✨Know Your Equipment
Familiarise yourself with the types of industrial cleaning equipment that Nilfisk offers. Be prepared to discuss your experience with similar machines and how you would troubleshoot common issues.
✨Demonstrate Communication Skills
Since the role involves training clients, practice explaining technical concepts in simple terms. Show that you can communicate clearly and confidently, especially when discussing installations or repairs.
✨Highlight Customer Service Experience
Emphasise any previous roles where you provided excellent customer service. Share specific examples of how you understood client needs and resolved issues effectively, as this is crucial for a Field Service Engineer.
✨Showcase Problem-Solving Abilities
Prepare to discuss scenarios where you had to analyse problems and develop solutions quickly. Highlight your ability to manage time effectively and prioritise tasks, as these skills are essential for meeting service level agreements.
