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- Tasks: Manage customer service and administration at a local gymnastics club.
- Company: Friendly gymnastics club in Rotherham with a welcoming atmosphere.
- Benefits: Flexible part-time hours and a supportive team environment.
- Why this job: Be the first point of contact and enhance the experience for members.
- Qualifications: Excellent customer service skills and experience in direct communication.
- Other info: Join a family-friendly environment and make a positive impact.
The predicted salary is between 10 - 13 £ per hour.
A local gymnastics club in Rotherham is seeking a Club Receptionist to manage customer service and administration. This part-time position requires excellent customer service skills and attention to detail, where you will be the first point of contact for members.
Responsibilities include:
- Communication with customers
- Taking payments
- Assisting with stock checks
Suitable candidates will have experience in direct customer communication. The role is designed to enhance the customer experience in a family-friendly environment.
Gym Club Front Desk & Member Services in Rotherham employer: Nile Wilson Gymnastics
Contact Detail:
Nile Wilson Gymnastics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym Club Front Desk & Member Services in Rotherham
✨Tip Number 1
Make sure to research the gymnastics club before your interview. Knowing their values and what makes them unique will help you connect with the team and show that you're genuinely interested in enhancing the customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the front desk and how you'd handle them. Being prepared will boost your confidence and demonstrate your ability to manage member interactions effectively.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Opt for smart-casual attire that reflects the friendly and professional vibe of the gymnastics club.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Gym Club Front Desk & Member Services in Rotherham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your skills!
Be Detail-Oriented: Since attention to detail is key for this role, mention any experiences where you’ve had to manage multiple tasks or keep track of important information. We love candidates who can juggle responsibilities while keeping everything organised!
Keep It Friendly and Professional: Remember, you’ll be the first point of contact for our members! Use a friendly tone in your application, but also maintain professionalism. We’re looking for someone who can create a welcoming atmosphere right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Nile Wilson Gymnastics
✨Know the Club Inside Out
Before your interview, take some time to research the gymnastics club. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you provided excellent service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability in enhancing the member experience.
✨Practice Common Interview Questions
Anticipate questions related to customer service and administration. Prepare answers for questions like 'How would you handle an unhappy member?' or 'What steps do you take to ensure accuracy in payments?' Practising these will help you articulate your thoughts clearly during the interview.
✨Dress the Part
Even though it’s a part-time position, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects professionalism and shows that you respect the opportunity to join their team.
