Field-Based Warranty & Tech Support Engineer
Field-Based Warranty & Tech Support Engineer

Field-Based Warranty & Tech Support Engineer

Full-Time 42000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and repair Nilan ventilation and heat pump systems in the field.
  • Company: Leading technical solutions provider in the UK with a focus on innovation.
  • Benefits: Competitive salary, company van, diagnostic equipment, and career progression opportunities.
  • Why this job: Join a dynamic team and make a real difference in energy efficiency.
  • Qualifications: Strong background in MVHR systems and excellent problem-solving skills.
  • Other info: Field-based role with great potential for personal and professional growth.

The predicted salary is between 42000 - 50000 £ per year.

A technical solutions provider in the UK is seeking a Warranty & Technical Support Engineer based in London. This field-based role involves diagnosing and repairing Nilan ventilation and heat pump systems. The ideal candidate should have a strong background in MVHR systems and excellent problem-solving abilities.

The role offers a competitive salary between £42,000 and £50,000, company benefits including a van and diagnostic equipment, and opportunities for career progression.

Field-Based Warranty & Tech Support Engineer employer: Nilan | England & Wales

As a leading technical solutions provider in the UK, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Based in London, our Field-Based Warranty & Technical Support Engineer role offers not only a competitive salary and comprehensive benefits, including a company van and diagnostic equipment, but also significant opportunities for professional growth and development within the dynamic field of MVHR systems.
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Contact Detail:

Nilan | England & Wales Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field-Based Warranty & Tech Support Engineer

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! If you’ve got experience with MVHR systems, make sure to highlight that in conversations. Bring examples of past projects or challenges you've tackled to demonstrate your problem-solving abilities.

✨Tip Number 3

Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re the perfect fit for the role.

✨Tip Number 4

Check out our website for the latest job openings! We often post exclusive roles that might not be listed elsewhere. Applying through us can give you an edge, so don’t miss out!

We think you need these skills to ace Field-Based Warranty & Tech Support Engineer

Technical Support
Diagnosis and Repair
MVHR Systems Knowledge
Problem-Solving Abilities
Ventilation Systems Expertise
Heat Pump Systems Knowledge
Field-Based Experience
Customer Service Skills

Some tips for your application 🫡

Show Off Your Technical Skills: Make sure to highlight your experience with MVHR systems in your application. We want to see how your background aligns with diagnosing and repairing ventilation and heat pump systems, so don’t hold back!

Problem-Solving is Key: Since this role requires excellent problem-solving abilities, share specific examples of challenges you've faced and how you tackled them. We love seeing your thought process in action!

Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for in a Warranty & Technical Support Engineer.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!

How to prepare for a job interview at Nilan | England & Wales

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of MVHR systems and Nilan products. Be prepared to discuss specific technical challenges you've faced and how you resolved them. This will show your expertise and problem-solving skills.

✨Showcase Your Problem-Solving Skills

During the interview, be ready to walk through a few scenarios where you had to diagnose and repair ventilation or heat pump systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.

✨Ask Insightful Questions

Prepare some thoughtful questions about the company’s approach to technical support and warranty processes. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals.

✨Demonstrate Your Field Experience

Share examples from your previous roles that illustrate your hands-on experience in the field. Talk about the tools and diagnostic equipment you’ve used, and how you’ve effectively communicated with customers during service calls.

Field-Based Warranty & Tech Support Engineer
Nilan | England & Wales
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