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- Tasks: Install, maintain, and repair advanced metal additive manufacturing systems across the UK and Europe.
- Company: Join Nikon SLM Solutions, a leader in innovative additive manufacturing technology.
- Benefits: Enjoy a dynamic work environment with flat hierarchies and strong team spirit.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
- Why this job: Be part of a revolutionary company changing the future of manufacturing.
- Qualifications: Technical education in engineering and experience as a field service technician required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ideally based in the Gloucester / Cheltenham area or within reasonable distance to Bristol, Herefordshire, Gloucestershire and South Gloucestershire, Worcestershire, and Swindon.
Travel: Frequent travel within the UK and Europe required.
We are looking for a skilled and motivated Service Technician to support our customers in the UK and across Europe. The role focuses on installation, maintenance, service, and repair of our advanced metal additive manufacturing systems at customer sites. Our key customers are located in the Bristol and Worcester area, with additional assignments across the UK and Europe depending on business needs.
POSITION DESCRIPTION:
- Installation and commissioning of Nikon SLM (Selective Laser Melting) machines at customer sites.
- Performing preventive maintenance and service activities.
- Troubleshooting, diagnostics, and repair of mechanical, electrical, and laser-based systems.
- Providing technical support and training to customers.
- Ensuring high customer satisfaction through professional service delivery.
- Documentation of service activities and reporting.
- Supporting European service operations when UK workload is low.
QUALIFICATIONS AND REQUIREMENTS:
- Technical education in mechanical engineering, electrical engineering, mechatronics, or a related field.
- Experience as a field service technician, ideally in the field of industrial machinery or high-tech equipment.
- Strong problem-solving skills and hands-on mentality.
- Willingness to travel extensively (UK & Europe).
- Good communication skills in English (additional European languages are a plus).
- Valid driver’s license.
- Ability to work independently and in an international environment.
We offer you a versatile and responsible scope of duties in a global business. You can expect colleagues on an equal footing, flat hierarchies, a strong team spirit and a 'can do' working atmosphere. We like to describe ourselves as a company with a start-up atmosphere, because with us you get the best of both worlds: a dynamic, future-oriented work environment with the advantages of a corporation. We are a company of diversity, tolerance and openness. That is why we want people of all ages and disabilities, religions, sexual orientations and identities, ethnic origins, nationalities and genders to find their employer in us.
Do you want to change the future of additive manufacturing and become part of our success story?
WHO WE ARE:
Nikon SLM Solutions AG is one of the world's leading companies in additive manufacturing. Our Selective Laser Melting machines enable the fast, reliable and cost-effective production of high-quality metal components. With our more than 700 employees from over 35 nations, we are revolutionizing additive manufacturing and are a partner at eye level for our renowned customers, e.g. from the aerospace industry, the energy sector, healthcare or the automotive sector. Nikon SLM Solutions AG is headquartered in Lübeck, Germany, with offices in France, India, Italy, Singapore, South Korea, Canada and the United States.
Field Service Technician UK (m/f/d) in Gloucester employer: Nikon SLM Solutions
Contact Detail:
Nikon SLM Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician UK (m/f/d) in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their technology and be ready to discuss how your skills as a Field Service Technician can help them succeed. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves troubleshooting and diagnostics, consider doing mock scenarios with friends or colleagues. This will help you articulate your thought process during interviews and demonstrate your hands-on mentality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of additive manufacturing.
We think you need these skills to ace Field Service Technician UK (m/f/d) in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Technician role. Highlight your technical education and any relevant experience in mechanical or electrical engineering. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t shy away from showcasing your problem-solving abilities. Give examples of how you've tackled challenges in previous roles, especially in field service or high-tech environments. We love a hands-on mentality!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. Make sure to express your enthusiasm for the role and why you want to join us at Nikon SLM Solutions. A well-structured letter can really make you stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Nikon SLM Solutions
✨Know Your Tech
Make sure you brush up on your technical knowledge related to mechanical and electrical systems, especially those used in additive manufacturing. Familiarise yourself with Nikon SLM machines and be ready to discuss how you've handled similar equipment in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about specific instances where you diagnosed issues or performed repairs under pressure. This will demonstrate your hands-on mentality and ability to think on your feet.
✨Communicate Clearly
Since you'll be providing technical support and training, practice explaining complex concepts in simple terms. Good communication skills are key, so consider doing mock interviews with a friend to refine your delivery.
✨Embrace the Travel Aspect
Be ready to discuss your willingness to travel frequently across the UK and Europe. Share any relevant experiences that highlight your adaptability and enthusiasm for working in diverse environments, as this is crucial for the role.