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- Tasks: Install, maintain, and repair advanced metal additive manufacturing systems across the UK and Europe.
- Company: Join a leading tech company revolutionising manufacturing with innovative solutions.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in cutting-edge technology.
- Other info: Dynamic role with opportunities for growth and professional development.
- Why this job: Be at the forefront of technology while travelling and solving real-world challenges.
- Qualifications: Technical education in engineering and experience as a field service technician preferred.
The predicted salary is between 35000 - 45000 £ per year.
Location: Ideally based in the Gloucester / Cheltenham area or within reasonable distance to Bristol, Herefordshire, Gloucestershire and South Gloucestershire, Worcestershire, and Swindon.
Travel: Frequent travel within the UK and Europe required.
We are looking for a skilled and motivated Service Technician to support our customers in the UK and across Europe. The role focuses on installation, maintenance, service, and repair of our advanced metal additive manufacturing systems at customer sites. Our key customers are located in the Bristol and Worcester area, with additional assignments across the UK and Europe depending on business needs.
POSITION DESCRIPTION:
- Installation and commissioning of Nikon SLM (Selective Laser Melting) machines at customer sites.
- Performing preventive maintenance and service activities.
- Troubleshooting, diagnostics, and repair of mechanical, electrical, and laser-based systems.
- Providing technical support and training to customers.
- Ensuring high customer satisfaction through professional service delivery.
- Documentation of service activities and reporting.
- Supporting European service operations when UK workload is low.
QUALIFICATIONS AND REQUIREMENTS:
- Technical education in mechanical engineering, electrical engineering, mechatronics, or a related field.
- Experience as a field service technician, ideally in the field of industrial machinery or high-tech equipment.
- Strong problem-solving skills and hands-on mentality.
- Willingness to travel extensively.
Field Service Technician UK (m/f/d) employer: Nikon SLM Solutions
Contact Detail:
Nikon SLM Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician UK (m/f/d)
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Technician role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about additive manufacturing systems. We want you to show off your expertise and problem-solving abilities when they ask about troubleshooting or maintenance scenarios.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We believe it helps keep you top of mind for the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Field Service Technician UK (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechanical or electrical engineering. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience with high-tech equipment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the field service technician role and how your background makes you the perfect fit. Keep it engaging and personal – we love to see your personality!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for those strong problem-solving skills, so share specific instances where you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nikon SLM Solutions
✨Know Your Tech
Make sure you brush up on your technical knowledge related to mechanical and electrical systems. Familiarise yourself with the specific technologies used in metal additive manufacturing, especially Nikon SLM machines. This will show your potential employer that you're not just a technician, but someone who understands the intricacies of the equipment you'll be working with.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully diagnosed and resolved issues in field service settings. Be ready to discuss specific challenges you faced and how you approached them. This will demonstrate your hands-on mentality and ability to think on your feet, which is crucial for this role.
✨Emphasise Customer Service
Since customer satisfaction is key, think of instances where you've gone above and beyond to support clients. Highlight your communication skills and how you’ve provided training or technical support in the past. This will help convey that you’re not just technically skilled, but also a great ambassador for the company.
✨Plan for Travel Questions
Given the extensive travel required for this position, be prepared to discuss your flexibility and willingness to travel. Think about how you manage your time and commitments when on the road. Showing that you can balance work and travel effectively will reassure the interviewer that you’re ready for the demands of the job.