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For Companies At a Glance
- Tasks: Troubleshoot, calibrate, and repair cutting-edge measurement systems in the field.
- Company: Join Nikon Metrology, a leader in innovative measurement technology.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Make a real impact in diverse industries like automotive and aerospace.
- Qualifications: Degree in Engineering or equivalent experience; strong problem-solving skills.
- Other info: Dynamic role with travel across the country and a focus on teamwork.
The predicted salary is between 36000 - 60000 £ per year.
If you’re looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries. We are looking for an experienced and enthusiastic Field Service Engineer X-Ray based in the south of London. You will be working in the field.
What is your role?
A Field Service Engineer will be responsible for the troubleshooting, calibrations, services, installations and repairs of all Nikon Metrology systems at customer sites. The Field Service Engineer maintains documentation for each job carried out and ensures the documentation is returned to the Service manager or coordinator, completed once the job is complete. They will have to provide assistance to the Technical staff and support to dealers.
What are your key areas of responsibility?
- Responsible for meeting daily service repair needs and driving customer satisfaction.
- Installs, calibrates, repairs and maintains equipment in the field; be a technical expert on his product domain, follow trainings, and provide trainings.
- Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.
- Ensuring parts and consumables are available for jobs and return of parts if required making sure that serial numbers are logged of parts replaced.
- Participates in service sales opportunities and assists with promoting and implementing revenue programs.
- Ensures that tools and test equipment are properly maintained and calibrated.
- Provide technical support to service customers.
- Establishes and maintains a close relationship with departments in order to support the needs of the customer and remain aware of current technical trends.
- Comply with and ensure department compliance with Company health, safety and environmental policies.
- Identify product and process improvements.
- Train junior colleagues, write service manuals and/or procedures to assist in this process.
- Other duties as required.
- Travel from Monday to Friday across the country.
What are your ancillary responsibilities?
The service engineer needs to work on his own; he needs to solve the customer cases, and can ask advice. As the service engineer is most of the time alone at customers site, the service engineer needs to communicate well with the back office. The service engineer has to have a high level of problem-solving skills, thinking out of the box.
What are your required qualifications and competencies?
- ESSENTIAL
- Master or Bachelor degree in Engineering (electronics, electro-mechanics) or equivalent through experience working on technical products.
- Excellent knowledge of English, any other language is an asset.
- Experience with technical products.
- Excellent IT skills for working with Windows, Word, Excel and Outlook.
- Computer literacy, competency in use of all programs within MS Office Suite.
- Technical background: electricity, mechanics, electronics, pneumatics.
- Electrical drawing ability and good technological watch level.
- DESIRABLE
- Field service experience/ Customer oriented.
- Customer service skills.
Why Nikon Metrology?
At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives, and priorities create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation.
Interested?
Do you see yourself as our new Field Service Engineer X-Ray? Please send your CV and letter of motivation to us. We look forward to your application!
Field Service Engineer X-Ray in Slough employer: Nikon Metrology
Contact Detail:
Nikon Metrology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer X-Ray in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nikon Metrology on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss your experience with X-Ray systems and how you've tackled challenges in the field. Show them you're not just a candidate, but a problem-solver!
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you’ve gone above and beyond for a client. This role is all about driving customer satisfaction, so let them know you’re the right fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Nikon Metrology team. Let’s get you that Field Service Engineer role!
We think you need these skills to ace Field Service Engineer X-Ray in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in engineering and technical products aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you're excited about working with Nikon Metrology and how you can contribute to our dynamic vision.
Showcase Problem-Solving Skills: Since this role involves troubleshooting and problem-solving, make sure to include examples of how you've tackled challenges in previous positions. We love seeing candidates who think outside the box!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Nikon Metrology
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Brush up on the specifics of Nikon Metrology systems and be ready to discuss your experience with similar equipment. Show them you can troubleshoot and solve problems on the spot!
✨Showcase Your Customer Service Skills
This role is all about customer satisfaction, so be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate effectively, especially when working alone at customer sites.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would approach common issues you might face in the field, such as equipment malfunctions or calibration challenges. This will show your problem-solving skills and readiness for the job.
✨Demonstrate Your Team Spirit
Even though you'll often be working independently, teamwork is crucial. Be ready to discuss how you collaborate with back-office staff and other departments. Share examples of how you've contributed to team goals or supported colleagues in the past.