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For Companies At a Glance
- Tasks: Troubleshoot, calibrate, and repair cutting-edge X-Ray systems in the field.
- Company: Join Nikon Metrology, a leader in innovative measurement technology.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Make a real impact in diverse industries while working with advanced technology.
- Qualifications: Degree in Engineering or equivalent experience; strong problem-solving skills.
- Other info: Dynamic role with travel across the country and excellent career development.
The predicted salary is between 36000 - 60000 £ per year.
If you're looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries. We are looking for an experienced and enthusiastic Field Service Engineer X-Ray based in the south of London. You will be working in the field.
What is your role?
A Field Service Engineer will be responsible for the troubleshooting, calibrations, services, installations and repairs of all Nikon Metrology systems at customer sites. The Field Service Engineer maintains documentation for each job carried out and ensures the documentation is returned to the Service manager or coordinator, completed once the job is complete. They will have to provide assistance to the Technical staff and support to dealers.
What are your key areas of responsibility?
- Responsible for meeting daily service repair needs and driving customer satisfaction.
- Installs, calibrates, repairs and maintains equipment in the field.
- Be a technical expert on his product domain, follow trainings, and provide trainings.
- Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.
- Ensuring parts and consumables are available for jobs and return of parts if required making sure that serial numbers are logged of parts replaced.
- Participates in service sales opportunities and assists with promoting and implementing revenue programs.
- Ensures that tools and test equipment are properly maintained and calibrated.
- Provide technical support to service customers.
- Establishes and maintains a close relationship with departments in order to support the needs of the customer and remain aware of current technical trends.
- Comply with and ensure department compliance with Company health, safety and environmental policies.
- Identify product and process improvements.
- Train junior colleagues, write service manuals and/or procedures to assist in this process.
- Other duties as required.
- Travel from Monday to Friday across the country.
What are your ancillary responsibilities?
The service engineer needs to work on his own; he needs to solve the customer cases, and can ask advice. As the service engineer is most of the time alone at customers site, the service engineer needs to communicate well with the back office. The service engineer has to have a high level of problem-solving skills, thinking out of the box.
What are your required qualifications and competencies?
ESSENTIAL
- Master or Bachelor degree in Engineering (electronics, electro-mechanics) or equivalent through experience working on technical products.
- Excellent knowledge of English, any other language is an asset.
- Experience with technical products.
- Excellent IT skills for working with Windows, Word, Excel and Outlook.
- Computer literacy, competency in use of all programs within MS Office Suite.
- Technical background: electricity, mechanics, electronics, pneumatics.
- Electrical drawing ability and good technological watch level.
DESIRABLE
- Field service experience/ Customer oriented.
- Customer service skills.
Why Nikon Metrology?
At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives, and priorities create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation.
Interested? Do you see yourself as our new Field Service Engineer X-Ray? Please send your CV and letter of motivation to recruitment.nm-uk@nikon.com. We look forward to your application!
Field Service Engineer X-Ray in London employer: Nikon Metrology
Contact Detail:
Nikon Metrology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer X-Ray in London
✨Tip Number 1
Get to know the company inside out! Research Nikon Metrology's products and services, especially in the X-Ray field. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Field Service Engineer. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of electronics, mechanics, and troubleshooting techniques. Be ready to demonstrate your problem-solving skills, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Nikon Metrology.
We think you need these skills to ace Field Service Engineer X-Ray in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in engineering and technical products aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you're a great fit for Nikon Metrology. Don’t forget to mention any specific experiences that relate to the job description.
Showcase Problem-Solving Skills: Since this role requires a high level of problem-solving, make sure to include examples in your application that demonstrate your ability to think outside the box and tackle challenges effectively. We love seeing how you approach issues!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Nikon Metrology
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to X-Ray systems and the specific equipment Nikon Metrology uses. Be prepared to discuss your previous experiences with troubleshooting, calibrations, and repairs, as this will show your expertise and confidence in the field.
✨Show Off Your Problem-Solving Skills
Since the role requires a high level of problem-solving ability, think of examples from your past where you had to think outside the box to resolve an issue. Be ready to explain your thought process and how you arrived at a solution, as this will demonstrate your critical thinking skills.
✨Communicate Clearly
As you'll often be working alone at customer sites, effective communication is key. Practice explaining complex technical concepts in simple terms, and be prepared to discuss how you would keep in touch with the back office while on the job. This will highlight your ability to maintain strong relationships and ensure smooth operations.
✨Emphasise Customer Satisfaction
Nikon Metrology values customer satisfaction highly, so be ready to share examples of how you've gone above and beyond for clients in the past. Discuss any experience you have with service sales opportunities and how you’ve contributed to promoting revenue programs, as this will align with their goals.