At a Glance
- Tasks: Troubleshoot, calibrate, and repair cutting-edge X-Ray systems in the field.
- Company: Join Nikon Metrology, a leader in innovative measurement technology.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Dynamic role with travel across the country and excellent career development opportunities.
- Why this job: Make a real impact in diverse industries while working with advanced technology.
- Qualifications: Degree in Engineering or equivalent experience; strong problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
If you’re looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries. We are looking for an experienced and enthusiastic Field Service Engineer X-Ray based in the south of London. You will be working in the field.
What is your role?
- A Field Service Engineer will be responsible for the troubleshooting, calibrations, services, installations and repairs of all Nikon Metrology systems at customer sites.
- The Field Service Engineer maintains documentation for each job carried out and ensures the documentation is returned to the Service manager or coordinator, completed once the job is complete.
- They will have to provide assistance to the Technical staff and support to dealers.
What are your key areas of responsibility?
- Responsible for meeting daily service repair needs and driving customer satisfaction.
- Installs, calibrates, repairs and maintains equipment in the field; be a technical expert on his product domain, follow trainings, and provide trainings.
- Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.
- Ensuring parts and consumables are available for jobs and return of parts if required making sure that serial numbers are logged of parts replaced.
- Participates in service sales opportunities and assists with promoting and implementing revenue programs.
- Ensures that tools and test equipment are properly maintained and calibrated.
- Provide technical support to service customers.
- Establishes and maintains a close relationship with departments in order to support the needs of the customer and remain aware of current technical trends.
- Comply with and ensure department compliance with Company health, safety and environmental policies.
- Identify product and process improvements.
- Train junior colleagues, write service manuals and/or procedures to assist in this process.
- Other duties as required.
- Travel from Monday to Friday across the country.
What are your ancillary responsibilities?
- The service engineer needs to work on his own; he needs to solve the customer cases, and can ask advice.
- As the service engineer is most of the time alone at customers site, the service engineer needs to communicate well with the back office.
- The service engineer has to have a high level of problem-solving skills, thinking out of the box.
What are your required qualifications and competencies?
- ESSENTIAL
- Master or Bachelor degree in Engineering (electronics, electro-mechanics) or equivalent through experience working on technical products.
- Excellent knowledge of English, any other language is an asset.
- Experience with technical products.
- Excellent IT skills for working with Windows, Word, Excel and Outlook.
- Computer literacy, competency in use of all programs within MS Office Suite.
- Technical background: electricity, mechanics, electronics, pneumatics.
- Electrical drawing ability and good technological watch level.
- DESIRABLE
- Field service experience/ Customer oriented.
- Customer service skills.
Why Nikon Metrology?
At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives, and priorities create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation.
Interested? Do you see yourself as our new Field Service Engineer X-Ray? Please send your CV and letter of motivation to recruitment.nm-uk@nikon.com. We look forward to your application!
Field Service Engineer X-Ray employer: Nikon Metrology
Nikon Metrology is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to excel in their roles. As a Field Service Engineer X-Ray based in the vibrant south of London, you will benefit from a supportive environment that prioritises professional growth and development, alongside opportunities to engage with cutting-edge technology in various industries. Join us to be part of a team that values your contributions and encourages a shared passion for excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer X-Ray
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nikon Metrology on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Since you'll be working with complex systems, being able to discuss your experience with electronics and mechanics confidently will set you apart from the crowd.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of specific examples where you’ve tackled tough challenges in the field. This will demonstrate that you’re not just technically savvy but also resourceful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Nikon Metrology team.
We think you need these skills to ace Field Service Engineer X-Ray
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your technical skills, relevant experience, and any specific projects that showcase your problem-solving abilities. We want to see how you fit into our dynamic vision!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you're excited about working with Nikon Metrology and how your background aligns with our needs. Let us know why you're the perfect fit!
Showcase Your Technical Expertise:Since this role requires a strong technical background, be sure to include any relevant qualifications or certifications. If you've worked with similar measurement systems or have experience in the automotive or aerospace industries, shout about it!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Nikon Metrology
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll need to demonstrate your technical expertise. Brush up on the specifics of Nikon Metrology systems and be ready to discuss your experience with similar equipment. Show them you can troubleshoot and solve problems effectively.
✨Showcase Your Customer Service Skills
Since this role involves working closely with customers, highlight your customer service experience. Prepare examples of how you've handled difficult situations or improved customer satisfaction in previous roles. This will show that you understand the importance of client relationships.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would approach common issues in the field, such as equipment failures or calibration challenges. Practising these scenarios can help you articulate your problem-solving skills.
✨Communicate Clearly and Confidently
Effective communication is key, especially since you'll often be working alone at customer sites. Practice explaining complex technical concepts in simple terms. This will not only help you connect with the interviewers but also reflect your ability to communicate with clients.
