At a Glance
- Tasks: Troubleshoot, calibrate, and repair cutting-edge measurement systems in the field.
- Company: Join Nikon Metrology, a leader in innovative measurement technology.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Dynamic role with travel across the country and excellent career prospects.
- Why this job: Be a tech expert and make a real impact in diverse industries.
- Qualifications: Degree in Engineering or equivalent experience with technical products.
The predicted salary is between 35000 - 45000 € per year.
If you’re looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries.
We are looking for an experienced and enthusiastic Field Service Engineer X-Ray based in the south of London. You will be working in the field.
What is your role?
A Field Service Engineer will be responsible for the troubleshooting, calibrations, services, installations and repairs of all Nikon Metrology systems at customer sites. The Field Service Engineer maintains documentation for each job carried out and ensures the documentation is returned to the Service manager or coordinator, completed once the job is complete. They will have to provide assistance to the Technical staff and support to dealers.
What are your key areas of responsibility?
- Responsible for meeting daily service repair needs and driving customer satisfaction
- Installs, calibrates, repairs and maintains equipment in the field
- Be a technical expert on his product domain, follow trainings, and provide trainings
- Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
- Ensuring parts and consumables are available for jobs and return of parts if required making sure that serial numbers are logged of parts replaced
- Participates in service sales opportunities and assists with promoting and implementing revenue programs
- Ensures that tools and test equipment are properly maintained and calibrated
- Provide technical support to service customers
- Establishes and maintains a close relationship with departments in order to support the needs of the customer and remain aware of current technical trends
- Comply with and ensure department compliance with Company health, safety and environmental policies
- Identify product and process improvements
- Train junior colleagues, write service manuals and/or procedures to assist in this process
- Other duties as required
- Travel from Monday to Friday across the country
What are your ancillary responsibilities?
- The service engineer needs to work on his own; he needs to solve the customer cases, and can ask advice
- As the service engineer is most of the time alone at customers site, the service engineer needs to communicate well with the back office
- The service engineer has to have a high level of problem-solving skills, thinking out of the box
What are your required qualifications and competencies?
ESSENTIAL
- Master or Bachelor degree in Engineering (electronics, electro-mechanics) or equivalent through experience working on technical products
- Excellent knowledge of English, any other language is an asset
- Experience with technical products
- Excellent IT skills for working with Windows, Word, Excel and Outlook
- Computer literacy, competency in use of all programs within MS Office Suite
- Technical background: electricity, mechanics, electronics, pneumatics
- Electrical drawing ability and good technological watch level
DESIRABLE
- Field service experience/ Customer oriented
- Customer service skills
Why Nikon Metrology?
At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives, and priorities create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation.
Interested?
Do you see yourself as our new Field Service Engineer X-Ray? Please send your CV and letter of motivation to recruitment.nm-uk@nikon.com. We look forward to your application!
Field Service Engineer (Electronics) in City of London employer: Nikon Metrology
Nikon Metrology is an exceptional employer that fosters a supportive and collaborative work environment, where employees are encouraged to share their passion for technology and innovation. As a Field Service Engineer based in the south of London, you will benefit from a dynamic vision for the future, with ample opportunities for professional growth and development, while contributing to meaningful projects in the automotive and aerospace industries.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (Electronics) in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nikon Metrology on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be working with electronics, make sure you can confidently discuss troubleshooting and repair processes. We want to see that you're not just book-smart but also hands-on savvy!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples where you've tackled tough challenges in the field. We love candidates who can think outside the box and come up with creative solutions!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows that you’re genuinely interested in the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Service Engineer (Electronics) in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in electronics and field service. We want to see how your skills match the role, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the Field Service Engineer position and explain why you’re a great fit for Nikon Metrology. Keep it concise but impactful!
Showcase Problem-Solving Skills:Since this role requires a high level of problem-solving, include examples in your application that demonstrate how you've tackled challenges in the past. We love seeing candidates who think outside the box!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Nikon Metrology
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electronics and the specific systems Nikon Metrology uses. Be prepared to discuss your experience with troubleshooting, calibrations, and repairs, as well as any relevant projects you've worked on.
✨Show Off Your Problem-Solving Skills
Since you'll often be working independently at customer sites, it's crucial to demonstrate your problem-solving abilities. Prepare examples of past challenges you've faced in the field and how you resolved them, showcasing your ability to think outside the box.
✨Communicate Like a Pro
Effective communication is key, especially when you're out in the field. Practice explaining complex technical concepts in simple terms, and be ready to discuss how you maintain communication with back-office teams while managing customer relationships.
✨Get Familiar with Their Culture
Nikon Metrology values collaboration and innovation, so do a bit of research on their company culture. Be ready to share how your personal values align with theirs and how you can contribute to their supportive environment.
