At a Glance
- Tasks: Troubleshoot, calibrate, and maintain cutting-edge measurement systems in various industries.
- Company: Join Nikon Metrology, a leader in innovative measurement technology.
- Benefits: Enjoy a supportive work environment with opportunities for growth and travel.
- Other info: Collaborative culture with a passion for technology and innovation.
- Why this job: Make a real impact by enhancing customer satisfaction with advanced technology.
- Qualifications: Experience in a similar role, strong communication skills, and a customer-focused mindset.
The predicted salary is between 30000 - 40000 € per year.
If you're looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries.
We are looking for an experienced and enthusiastic Field Service Engineer based in the UK (Midlands).
What is your role?
The Field Service Engineer will be responsible for troubleshooting, calibration, maintenance, installation and repairs of all Nikon Microscopy and Vision systems at customer sites. On occasions, the Field Service Engineer will be expected to support customers/Resellers via email.
Key areas of responsibility
- Responsible for meeting daily service requirements and driving customer satisfaction throughout the UK
- Installations, calibrations, repairs and maintenance of equipment in the field and within the local office
- Develop strong relationships with internal and external customers
- Provide training and technical support to customers both on site and remotely
- Complete all required site documentation to ensure best practices in the field
- Identify and promote the Nikon Metrology products
- Occasional overseas travel
Profile
Essential
- Able to demonstrate previous experience within a similar role / industry
- Excellent knowledge of English
- Excellent customer focus
- Flexible to travel as required
- Good communicator at all levels
- Team player
Desirable
- Metrology experience
Why Nikon Metrology?
At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives, and priorities, create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation.
Interested?
Do you see yourself as our new Field Service Engineer? Please send your CV and letter of application to or apply online. We look forward to your application!
Field Service Engineer in Birmingham employer: Nikon Metrology
Nikon Metrology is an exceptional employer that fosters a supportive and collaborative work environment, where employees are encouraged to thrive and innovate. As a Field Service Engineer in the Midlands, you will benefit from a dynamic culture that prioritises employee growth and satisfaction, alongside opportunities for training and development in cutting-edge technology. Join us to be part of a team that values your contributions and drives success through shared goals.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Nikon Metrology on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with Nikon's Microscopy and Vision systems, make sure you can talk confidently about troubleshooting and maintenance processes.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for clients. This role is all about driving customer satisfaction, so let them know you're the right fit.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Nikon Metrology team.
We think you need these skills to ace Field Service Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience in troubleshooting, calibration, and maintenance, as well as any customer service skills that show you can drive satisfaction.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Nikon Metrology and how your skills align with the job description. Be enthusiastic and let your personality come through!
Showcase Your Technical Skills:Don’t forget to mention any specific technical skills or tools you’ve used in previous roles. This could include any metrology experience or familiarity with microscopy and vision systems, which will definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nikon Metrology
✨Know Your Tech
Make sure you brush up on your knowledge of Nikon's microscopy and vision systems. Familiarise yourself with the specific technologies and tools you'll be working with, as well as any recent advancements in the field. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Customer Focus is Key
Since customer satisfaction is a big part of the job, prepare examples from your past experiences where you've gone above and beyond for a client. Think about how you handled difficult situations or provided exceptional support. This will demonstrate your commitment to customer service.
✨Practice Your Communication Skills
As a Field Service Engineer, you'll need to communicate effectively with both technical and non-technical audiences. Practice explaining complex concepts in simple terms. You might even want to do a mock interview with a friend to refine your delivery and ensure you're clear and concise.
✨Be Ready to Travel
Since the role requires flexibility to travel, be prepared to discuss your availability and willingness to go the extra mile. Share any previous experiences where travel was involved in your work, and highlight your adaptability to different environments and cultures.
