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- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve sales targets.
- Company: Join the vibrant Nike Selfridges team, where innovation meets passion.
- Benefits: Attractive salary, bonuses, discounts, and exciting career development opportunities.
- Why this job: Be a part of a diverse culture that values creativity and teamwork.
- Qualifications: Retail or leadership experience with a passion for sports and exceptional service.
- Other info: Flexible shifts, regular training, and access to unique Nike events.
The predicted salary is between 30000 - 42000 £ per year.
Become a Part of the Nike Selfridges Team. NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associate is called "Athlete".
As a Coach you are:
- Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers.
- Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere.
- Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, sales floor).
- Identifying and improving areas based on feedback given by consumers.
- Being a brand ambassador for NIKE's initiatives including training your team.
- Ensuring that the store complies with all NIKE standards and guidelines.
- Cooperating with your business partners across stores and HQ.
More specifically, our store structure consists of the 3 Coach roles below:
COMMERCIAL- Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards.
- Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieves brand standards.
- Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.
- Being responsible for monthly initiative launches.
- Using our reporting tools to make the best commercial decisions.
- Achieving accurate inventory to fulfil digital orders.
- Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose).
- Leading team Engagement on NIKE Community Ambassador activities.
- Partnering with senior store leadership, you will oversee the hiring processes including onboarding.
- Being responsible for store scheduling.
- Working collaboratively with store team to implement & maintain a positive NIKE culture.
- Leading by example and the delivery of our sales floor service and bring the consumer journey to life.
- Ensuring the team is equipped with brand knowledge regarding all aspects of consumer service including digital service enablers.
- Completing specific training and sharing completion with athlete services.
- Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership.
What you get:
- Attractive salary that evolves with the market and experience.
- Opportunity on receiving monthly bonus payments.
- Attractive online and in-store employee discounts.
- Attractive Benefits Package, Pension & Share scheme.
- Exciting development and career opportunities.
- Regular training on leadership, sales and products.
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
- Staff dress to represent NIKE and foster our team spirit.
- Access to sports activities.
- Opportunities to participate in unique NIKE moments.
What you bring:
- A passion for NIKE and/or love of sport.
- Experience in retail and/or leadership positions.
- Very good command of English language (written and spoken).
- Experience and competency in serving exceptional consumer service.
- Ability to coach and develop a strong team.
- Strong focus on communication.
- Flexibility to work in shifts and on weekends.
Did we arouse your interest and do you want to support us on our mission "To bring inspiration and innovation to every athlete in the world."? Apply now, easy way online. We are waiting for you!
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanising mission: To bring inspiration and innovation to every athlete in the world.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Floor Manager - Commercial (Coach) 40hrs - Selfridges London in Westminster employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Commercial (Coach) 40hrs - Selfridges London in Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with NIKE's values, products, and culture. When you walk into that interview, show them you're not just a fan but someone who truly understands what they stand for.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have. This can give you insider knowledge and make your application stand out.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've led a team or improved customer service. NIKE loves achievers, so be ready to showcase your leadership skills and how you can motivate others.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, it shows you're serious about joining the NIKE family. Don’t miss out on this opportunity!
We think you need these skills to ace Floor Manager - Commercial (Coach) 40hrs - Selfridges London in Westminster
Some tips for your application 🫡
Show Your Passion for Nike: When you're writing your application, let your love for Nike and sports shine through! We want to see how your enthusiasm aligns with our mission to inspire athletes. Share personal stories or experiences that highlight your connection to the brand.
Tailor Your Application: Make sure to customise your application to reflect the specific role of a Coach. Highlight your leadership skills and experience in retail, and don’t forget to mention how you can contribute to creating an exceptional consumer experience. We love seeing candidates who understand what we’re all about!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of communication skills we value in our team members.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our digital services!
How to prepare for a job interview at Nike
✨Know Your Nike Culture
Before the interview, dive deep into Nike's culture and values. Understand their commitment to diversity, innovation, and exceptional consumer service. This will help you align your answers with what they value most and show that you're a great fit for the team.
✨Showcase Your Leadership Skills
As a Coach, you'll be leading a team, so be ready to share specific examples of how you've successfully motivated and developed others in previous roles. Highlight your experience in retail and how you've created a positive work atmosphere.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing inventory or improving customer experience. Think of real-life scenarios where you've made a difference and be prepared to discuss the outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about team dynamics, upcoming initiatives, or how they measure success in the Coach role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
