Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and create a premium brand experience.
- Company: Join NIKE, a leader in sports and fashion, known for its inclusive culture.
- Benefits: Competitive pay, monthly bonuses, generous discounts, and a stylish NIKE outfit.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Be a brand ambassador and make a real impact in the retail world.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 30000 - 42000 £ per year.
Nike Factory Store Manchester Fort is looking for a Team Lead to provide world-class service to the consumer.
Responsibilities
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our leads specialize in one business area but will support cross-functionally.
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (7am-9pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Apply now online
We are waiting for you! *Relocation is not currently available for this vacancy
#J-18808-Ljbffr
Team Lead - Manchester Fort employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead - Manchester Fort
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nike's social media and website to understand their values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in customer service and how you can lead a team effectively. Think of specific examples where you've motivated others or solved problems – this will make you stand out as a candidate.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects Nike's style. It shows that you understand the brand and are ready to represent them on the sales floor.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Team Lead - Manchester Fort
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Nike shine through! Share why you’re excited about the brand and how you can contribute to delivering that world-class service we’re known for.
Highlight Relevant Experience: Make sure to showcase any customer service or retail experience you have. We want to see how your past roles have prepared you to lead a team and create an exceptional consumer experience.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team at Nike Factory Store Manchester Fort.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our awesome team.
How to prepare for a job interview at Nike
✨Know Your Nike Inside Out
Before the interview, make sure you’re well-versed in Nike’s brand values and latest initiatives. Familiarise yourself with their products and any recent campaigns. This will not only show your enthusiasm but also help you align your answers with what the company stands for.
✨Showcase Your Leadership Skills
As a Team Lead, you’ll need to demonstrate your ability to motivate and coach a team. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlight how you can create a positive work atmosphere and drive sales.
✨Emphasise Customer Service Excellence
Since delivering exceptional consumer service is key, think of specific instances where you went above and beyond for a customer. Be ready to discuss how you would ensure a premium brand experience and how you can train your team to do the same.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to retail challenges. Practice responding to scenarios about inventory management, visual merchandising, or handling difficult customers. This will showcase your problem-solving skills and readiness to support store leadership.