Retail Lead - Teesside
Retail Lead - Teesside

Retail Lead - Teesside

Stockton-on-Tees Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and achieve sales targets.
  • Company: Join Nike, a global leader in sports and fashion, known for innovation and diversity.
  • Benefits: Enjoy competitive pay, performance bonuses, discounts, and a supportive team culture.
  • Why this job: Be part of a dynamic environment that values creativity and personal growth.
  • Qualifications: Retail experience preferred; strong communication and team management skills required.
  • Other info: Flexible hours needed; opportunity to wear Nike gear while working!

The predicted salary is between 28800 - 43200 £ per year.

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

Nike Teesside is looking for a Retail Lead to join our team and provide world-class service to the consumer:

What you bring:

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally

1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches

2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.

3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

  • One of the best compensation and benefits packages in the industry
  • Opportunity for monthly performance-based bonus
  • A supportive team that values Diversity, Equity & Inclusion
  • A career at a company at the forefront of the sports and fashion industry.
  • Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
  • Qualifications

  • Customer service and/or retail experience preferred.
  • Ability to manage a small team of peers.
  • Effective communicator, brand ambassador, and collaborative teammate.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours (9am – 8pm), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
  • Apply now online

    We are waiting for you!

    NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

    NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

    Retail Lead - Teesside employer: Nike

    At NIKE, Inc. in Teesside, we pride ourselves on being an exceptional employer that champions creativity, diversity, and personal growth. Our supportive team environment fosters collaboration and innovation, while our comprehensive benefits package, including performance-based bonuses and generous employee discounts, ensures that our staff feel valued and motivated. Join us to be part of a dynamic culture where your passion for sports and retail can thrive, and where every team member is empowered to make a meaningful impact.
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    Contact Detail:

    Nike Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Lead - Teesside

    ✨Tip Number 1

    Familiarise yourself with Nike's brand values and culture. Understanding their commitment to diversity, innovation, and customer experience will help you align your approach during interviews and discussions.

    ✨Tip Number 2

    Showcase your leadership skills by preparing examples of how you've successfully managed a team or project in the past. Highlighting your ability to motivate and coach others will resonate well with the role of Retail Lead.

    ✨Tip Number 3

    Engage with Nike's products and services before your interview. Being knowledgeable about their latest offerings and how they enhance the consumer experience will demonstrate your passion for the brand.

    ✨Tip Number 4

    Network with current or former Nike employees on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations for the Retail Lead position.

    We think you need these skills to ace Retail Lead - Teesside

    Customer Service Excellence
    Team Leadership
    Effective Communication
    Sales Techniques
    Problem-Solving Skills
    Inventory Management
    Visual Merchandising
    Flexibility in Scheduling
    Coaching and Motivating Team Members
    Brand Ambassadorship
    Collaboration
    Retail Operations Knowledge
    Adaptability to Change
    Passion for Sports and Fashion

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Lead at Nike. Highlight your relevant experience in customer service and team management in your application.

    Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to manage a team, deliver exceptional customer service, and your familiarity with retail operations.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Nike brand and your understanding of their values. Mention specific examples of how you've demonstrated leadership and creativity in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.

    How to prepare for a job interview at Nike

    ✨Know Your Nike

    Familiarise yourself with Nike's history, values, and latest products. Being able to discuss the brand's mission and how it resonates with you will show your passion and commitment.

    ✨Showcase Your Leadership Skills

    As a Retail Lead, you'll need to manage a team. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and motivational skills.

    ✨Emphasise Customer Service Experience

    Highlight your previous customer service or retail experience. Be ready to discuss specific instances where you went above and beyond to enhance the customer experience.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to resolve conflicts or improve team performance, and be ready to share those stories.

    Retail Lead - Teesside
    Nike
    Location: Stockton-on-Tees
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    • Retail Lead - Teesside

      Stockton-on-Tees
      Full-Time
      28800 - 43200 £ / year (est.)
    • N

      Nike

      10000+
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