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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and create a premium brand experience.
- Company: Join the iconic NIKE, Inc. team in Swindon.
- Benefits: Competitive pay, monthly bonuses, generous discounts, and a stylish NIKE outfit.
- Why this job: Be a brand ambassador and make a real impact in the sports and fashion industry.
- Qualifications: Retail or customer service experience preferred; strong communication and teamwork skills.
- Other info: Flexible hours and a supportive team that values diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
What You Bring
Nike Swindon is looking for a Retail Lead (40 hours) to join our team and provide worldclass service to the consumer. Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our Leads specialize in one business area but will support cross-functionally.
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What You Get
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (40 hrs FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Note that relocation support is not provided for this role.
Apply now online
We are waiting for you!
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Retail Lead - Swindon employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead - Swindon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Nike's values, products, and latest campaigns. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! As a Retail Lead, you'll be managing a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your communication style before the big day.
✨Tip Number 3
Showcase your leadership abilities! Think of examples from your past experiences where you've motivated a team or solved a problem. Be ready to share these stories during your interview to demonstrate that you're the perfect fit for leading the team at Nike.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Nike family. So, get your application in and let’s make it happen!
We think you need these skills to ace Retail Lead - Swindon
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Nike shine through! Share why you’re excited about the brand and how you can contribute to delivering that world-class service we’re known for.
Highlight Relevant Experience: Make sure to showcase any customer service or retail experience you have. We want to see how your past roles have prepared you to lead a team and create an exceptional consumer experience.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Nike in Swindon.
How to prepare for a job interview at Nike
✨Know Your Brand
Before the interview, dive deep into Nike's values, mission, and recent initiatives. Being able to discuss how you align with their brand ethos will show your passion and commitment to delivering exceptional consumer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and motivational techniques, as well as any specific achievements that demonstrate your ability to drive sales and enhance the customer experience.
✨Understand the Consumer Journey
Familiarise yourself with the concept of the consumer journey in retail. Be ready to discuss how you would enhance the athlete experience and ensure a premium brand experience for customers on the sales floor.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to identify and solve issues in a retail environment, and be prepared to explain your thought process and the outcomes.