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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and achieve sales targets.
- Company: Join Nike, a leader in sports and fashion, known for innovation and quality.
- Benefits: Enjoy competitive pay, monthly bonuses, and generous employee discounts.
- Why this job: Be part of a diverse team that values inclusion and offers growth opportunities.
- Qualifications: Retail experience preferred; strong communication and teamwork skills required.
- Other info: Flexible scheduling needed; work includes evenings, weekends, and holidays.
The predicted salary is between 24000 - 36000 £ per year.
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (***), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Retail Lead – Nike Gretna Green
Nike is looking for a Retail Lead to join our team and provide world-classservice to the consumer:
What you bring:
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our leads specialize in one business area but will support cross-functionally
1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
Qualifications
Apply now online
We are waiting for you
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Retail Lead Service (Gretna Green) employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead Service (Gretna Green)
✨Tip Number 1
Familiarise yourself with Nike's brand values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed or motivated a team in the past. Highlighting your ability to coach and inspire others will be crucial for this Retail Lead position.
✨Tip Number 3
Research Nike's latest products and promotional campaigns. Being knowledgeable about their offerings will not only impress your interviewers but also allow you to discuss how you can enhance the consumer experience in your role.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Think about specific instances where you've gone above and beyond for customers, as this aligns perfectly with the expectations for delivering exceptional service at Nike.
We think you need these skills to ace Retail Lead Service (Gretna Green)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Retail Lead position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant retail and customer service experience. Use bullet points to make it easy to read, and quantify your achievements where possible, such as sales targets met or teams led.
Write a Strong Cover Letter: In your cover letter, express your passion for the Nike brand and your commitment to delivering exceptional consumer experiences. Mention specific examples from your past roles that demonstrate your leadership skills and ability to motivate a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Nike
✨Showcase Your Customer Service Skills
As a Retail Lead, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create a positive shopping experience.
✨Demonstrate Leadership Qualities
You'll be managing a small team, so it's important to showcase your leadership skills. Share experiences where you've motivated or coached others, and discuss how you handle team dynamics and conflict resolution.
✨Familiarise Yourself with Nike's Brand Values
Being a brand ambassador means understanding Nike's mission and values. Research the company’s initiatives and be ready to discuss how you can embody these values in your role as a Retail Lead.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to resolve issues on the sales floor or improve team performance, and be ready to explain your thought process.
