At a Glance
- Tasks: Lead a team to deliver exceptional service and achieve sales targets.
- Company: Join Nike, a leader in sports and fashion, at Chelsea Kings Road.
- Benefits: Competitive pay, monthly bonuses, and generous employee discounts.
- Other info: Flexible full-time hours with opportunities for career growth.
- Why this job: Be part of a dynamic team that values diversity and inclusion.
- Qualifications: Retail experience and strong communication skills are preferred.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Nike WomenChelsea Kings Road is looking for a Retail Lead to join our team and provide worldclass service to the consumer.
What you bring
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross-functionally
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work FULL TIME, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Note that relocation support is not provided for this role.
Apply now online
We are waiting for you!
Retail Lead (Operations) - Nike Women Chelsea Kings Road in City of London employer: Nike
Nike Women Chelsea Kings Road is an exceptional employer that prioritises a supportive and inclusive work culture, offering one of the best compensation and benefits packages in the industry. As a Retail Lead, you will have the opportunity to grow your career within a globally recognised brand while enjoying generous employee discounts and a vibrant team atmosphere that celebrates diversity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Lead (Operations) - Nike Women Chelsea Kings Road in City of London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Nike's history, values, and latest initiatives. This will not only impress your interviewers but also help you connect your experience with their mission.
✨Tip Number 2
Practice your pitch! Be ready to share specific examples of how you've delivered exceptional customer service or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and keep it engaging.
✨Tip Number 3
Show your passion for sports and fashion! Whether it's through your personal style or your knowledge of the latest trends, let your enthusiasm shine. This is a key part of being a brand ambassador for Nike.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Retail Lead (Operations) - Nike Women Chelsea Kings Road in City of London
Some tips for your application 🫡
Show Your Passion for the Brand:When you're writing your application, let your love for Nike shine through! Share why you’re excited about the brand and how you can contribute to delivering that world-class service we all strive for.
Highlight Relevant Experience:Make sure to showcase any customer service or retail experience you have. We want to see how you've managed teams or delivered exceptional experiences in the past, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Nike
✨Know Your Brand
Before the interview, dive deep into Nike's values and mission. Understand what makes their brand unique and how they position themselves in the market. This will not only help you answer questions more effectively but also show your genuine interest in being a part of their team.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll be managing a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your coaching and motivational skills to demonstrate that you can create a positive work atmosphere.
✨Emphasise Customer Experience
Nike places a strong emphasis on consumer experience. Be ready to discuss how you've previously delivered exceptional customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's expectations.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities. Think about challenges you've faced in retail and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
