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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and achieve sales targets.
- Company: Join Nike, a leader in sports and fashion, known for its innovation.
- Benefits: Enjoy competitive pay, monthly bonuses, and generous employee discounts.
- Why this job: Be part of a diverse team that values inclusion and offers growth opportunities.
- Qualifications: Retail experience preferred; strong communication and teamwork skills required.
- Other info: Flexible scheduling needed; apply now to join our dynamic team!
The predicted salary is between 28800 - 43200 £ per year.
NikeBirmingham Resorts World is looking for a Retail Lead to join our team and provide worldclass service to the consumer:
What you bring:
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross-functionally
1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (***), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Note that relocation support is not provided for this role.
Apply now online
We are waiting for you!
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Retail Lead - Birmingham Outlet Resorts World Solihull employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead - Birmingham Outlet Resorts World Solihull
✨Tip Number 1
Familiarise yourself with Nike's brand values and culture. Understanding what makes Nike unique will help you align your responses during interviews and demonstrate that you're a perfect fit for the Retail Lead role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved customer service.
✨Tip Number 3
Research the latest trends in retail and consumer experience, especially within the sports and fashion industry. Being knowledgeable about current market dynamics can set you apart as a candidate who is proactive and informed.
✨Tip Number 4
Network with current or former Nike employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Retail Lead position.
We think you need these skills to ace Retail Lead - Birmingham Outlet Resorts World Solihull
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Retail Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV showcases your customer service and retail experience prominently. Use bullet points to detail your achievements, such as sales targets met or teams led, and make sure to include any relevant skills that demonstrate your ability to manage and motivate a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the Nike brand and your commitment to delivering exceptional consumer experiences. Mention specific examples of how you've successfully led teams or improved customer service in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail leadership role.
How to prepare for a job interview at Nike
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Nike and its products during the interview. Share personal experiences with the brand and how they resonate with you, as this will demonstrate your genuine interest in becoming a brand ambassador.
✨Highlight Your Leadership Skills
Since the role involves managing a small team, be prepared to discuss your previous leadership experiences. Provide examples of how you've motivated and coached team members to achieve goals, and how you foster a positive work atmosphere.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you've delivered exceptional customer service. Discuss how you handled challenging situations and ensured a premium experience for consumers, as this aligns with the expectations of the Retail Lead position.
✨Be Ready to Discuss Sales Strategies
Familiarise yourself with effective product sales techniques and be ready to discuss how you would apply them in the role. Think about how you can contribute to achieving sales targets and enhancing the overall consumer experience in the store.
