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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and achieve sales targets.
- Company: Join Nike, a leader in sports and fashion with a focus on diversity.
- Benefits: Competitive pay, performance bonuses, generous discounts, and a stylish Nike outfit.
- Why this job: Be a brand ambassador and make a real impact in a dynamic retail environment.
- Qualifications: Customer service experience and strong communication skills are preferred.
- Other info: Flexible hours and opportunities for growth in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
Nike Bicester is looking for a Retail Lead (40 Hrs FULL TIME) to join our team and provide world-class service to the consumer. As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines. Our Leads specialize in one business area but will support cross-functionally.
Responsibilities
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What You Get
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (40 hr FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Please note that relocation support is not provided for this role.
Apply now online. We are waiting for you!
Retail Lead - Bicester employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead - Bicester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Nike's social media and website to understand their values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the Retail Lead role. Think about specific examples where you've delivered exceptional customer service or led a team, and be prepared to share those stories.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects Nike's style. It shows that you understand the brand and are ready to represent them on the sales floor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Lead - Bicester
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you love providing top-notch service and creating a fantastic experience for customers. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Retail Lead role at Nike Bicester. Highlight your leadership skills and any experience you have in coaching or motivating a team. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We love a well-structured application that clearly outlines your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you're considered for the position. Plus, it shows you're keen on joining our team at Nike Bicester!
How to prepare for a job interview at Nike
✨Know Your Brand
Before the interview, dive deep into Nike's values and initiatives. Understand their commitment to consumer experience and how they position themselves in the sports and fashion industry. This knowledge will help you demonstrate your passion for the brand and show that you're ready to be a brand ambassador.
✨Showcase Your Leadership Skills
As a Retail Lead, you'll be managing a team. Prepare examples of how you've successfully led a team in the past, focusing on coaching, motivating, and creating a positive work atmosphere. Be ready to discuss specific situations where you solved problems or improved team performance.
✨Emphasise Customer Service Experience
Highlight your previous customer service and retail experiences during the interview. Share stories that illustrate your ability to deliver exceptional service and enhance the consumer journey. Make sure to connect these experiences back to how they align with Nike's focus on athlete experience.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-life retail situations. Think about challenges you've faced in previous roles and how you overcame them. Practising these scenarios will help you respond confidently and effectively during the interview.
