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- Tasks: Lead a team to deliver exceptional service and create a premium brand experience.
- Company: Join Nike, a leader in sports and fashion, with a focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, monthly bonuses, generous discounts, and a stylish Nike outfit.
- Why this job: Be a brand ambassador and make a real impact in the retail world.
- Qualifications: Customer service experience and strong communication skills are preferred.
- Other info: Flexible hours and great career growth opportunities await you!
The predicted salary is between 36000 - 60000 £ per year.
Nike Bicester is looking for a Retail Lead (40 hrs FULL TIME) to join our team and provide world-class service to the consumer. The Lead will be responsible for delivering exceptional consumer service and ensuring a premium brand experience. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross-functionally.
- COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
- ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
- CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
- One of the best compensation and benefits packages in the industry.
- Opportunity for monthly performance-based bonus.
- A supportive team that values Diversity, Equity & Inclusion.
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications:
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (40 hr FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
* Please note that relocation support is not provided for this role.
Apply now online. We are waiting for you!
Retail Lead - Bicester employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lead - Bicester
✨Tip Number 1
Get to know the company culture before your interview. Check out Nike's social media and website to understand their values and initiatives. This will help you connect with the brand and show you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Retail Lead, you'll need to motivate your team and deliver exceptional service. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their expectations for the role or how they measure success. This shows you're proactive and ready to take on the challenge of leading a team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the NikeBicester team!
We think you need these skills to ace Retail Lead - Bicester
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love providing exceptional service and creating a fantastic experience for customers. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Retail Lead role at NikeBicester. Highlight your skills in team management, problem-solving, and delivering top-notch customer experiences. We appreciate when candidates take the time to align their experiences with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We’re busy folks, so make it easy for us to see why you’d be a great fit. Use bullet points if needed, and ensure your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at NikeBicester!
How to prepare for a job interview at Nike
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Nike’s values, products, and recent initiatives. This will not only show your passion for the brand but also help you articulate how you can contribute to delivering that premium brand experience they’re after.
✨Showcase Your Leadership Skills
As a Retail Lead, you’ll be expected to motivate and coach your team. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlighting your ability to create a positive work atmosphere will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you would ensure the highest quality athlete experience at NikeBicester. This is crucial as they’re looking for someone who can embody their commitment to exceptional consumer service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various retail situations. Practice responses to scenarios like managing inventory discrepancies or leading a promotional campaign. This will help you feel more confident and articulate during the interview.
