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- Tasks: Join us as an Operations Athlete, ensuring smooth store operations and exceptional customer service.
- Company: Nike is a leading brand in sports and fashion, committed to innovation and inclusivity.
- Benefits: Enjoy competitive pay, monthly bonuses, generous discounts, and a stylish Nike outfit.
- Why this job: Be part of a dynamic team that values diversity and offers growth opportunities in a vibrant environment.
- Qualifications: Customer service experience preferred; must be a great communicator and team player.
- Other info: Flexible scheduling required; shifts may include evenings and weekends.
The predicted salary is between 21600 - 36000 £ per year.
- Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
- Assisting our retail leads and floor managers (Coaches) in training new employees
- Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
- Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
- Informing consumers and new teammates about the NIKE products and services
- Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- A supportive team that values Diversity, Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry
- Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
- Customer service and/or retail experience preferred.
- Effective communicator, brand ambassador, and collaborative teammate
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
- Full availability shift patterns will be at maximum 5/7 working days.
- Must be available to work evenings and available Saturday & Sunday
- Shift start times Mon-Friday 6:30am and Sunday 7am (must be able to start)
Nike West London is looking for the next Operations Athleteto join our team and provide world-classservice to the consumer:
As our Operations Athleteyour role is crucial to the effective running of the store. You will focus on our stock, processes & delivery efficiency, ensuring all goods are received and processed accurately.
You will process stock efficiently to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.
What you bring:
What you get:
Qualifications
Availability
Apply now online (it is recommended that you indicate your availability in your resume!).
We are waiting for you!
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status,
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Retail Assistant (Athlete) Operations Nike West London F/T40 HRS employer: Nike
Contact Detail:
Nike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Athlete) Operations Nike West London F/T40 HRS
✨Tip Number 1
Familiarise yourself with Nike's brand values and product lines. Understanding their ethos and the latest products will help you connect with customers and demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond to assist a customer.
✨Tip Number 3
Be proactive in demonstrating your teamwork abilities. Think of instances where you've collaborated with others to achieve a common goal, as this is crucial in a retail environment like Nike's.
✨Tip Number 4
Prepare to discuss your flexibility and availability. Since the role requires working various shifts, being open about your schedule and willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Retail Assistant (Athlete) Operations Nike West London F/T40 HRS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and customer service experience. Emphasise any roles where you demonstrated effective communication, teamwork, and product knowledge, as these are key for the Operations Athlete position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and fashion, and how your skills align with Nike's mission. Mention your availability clearly, as this is important for the role.
Showcase Your Flexibility: In your application, explicitly state your availability for shifts, including evenings and weekends. This will demonstrate your willingness to meet the store's scheduling needs.
Highlight Teamwork and Training Experience: If you have experience training new employees or working collaboratively in a team, make sure to include this in your application. It shows that you can support retail leads and contribute positively to the team environment.
How to prepare for a job interview at Nike
✨Showcase Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Be prepared to share specific examples of how you've provided outstanding service in previous roles. Highlight your ability to connect with customers and enhance their shopping experience.
✨Demonstrate Product Knowledge
Familiarise yourself with Nike products and services before the interview. Being able to discuss product features, benefits, and how they meet consumer needs will show that you're passionate about the brand and ready to engage with customers effectively.
✨Emphasise Teamwork and Collaboration
Nike values teamwork, so be ready to discuss how you've worked collaboratively in past roles. Share experiences where you supported colleagues or contributed to team goals, as this will demonstrate your fit within their culture.
✨Be Flexible and Adaptable
Given the retail environment's dynamic nature, express your willingness to work varied hours and adapt to changing situations. Mention any past experiences where you've successfully managed unexpected challenges or changes in your schedule.
